| Position Title: | Director - IT Infrastructure and Security | |
| Location: | Big Rapids (Main Campus) | |
| Department: | 54000 - Information Technology Services | |
| Advertised Salary: | $110,000 to $120,000, Salary commensurate with education, experiences and other requirements. | |
Benefits:
| Comprehensive benefits package (health care, vacation, etc.). Please see the following link for a list of benefits offered with this position. Admin / Admin Temp Benefit Plans | |
| FLSA: | Exempt | |
| Temporary/Continuing: | Continuing | |
| Part-Time/Full-Time: | Full-Time | |
| Union Group: | N/A | |
| Term of Position: | 12 Month | |
| At Will/Just Cause: | At Will | |
| Summary of Position: | The Director - IT Infrastructure and Security is a key leadership role within the university’s Information Technology department. This position oversees the Network Services team, Systems Administration/Architecture team, and Information Security office, providing strategic and operational leadership to ensure the stability, security, and performance of the institution’s core technology infrastructure.
The successful candidate will bring a strong technical background, particularly in network architecture, engineering, and server administration, along with a good understanding of Information Security. Experience in managing technical teams and advancing institutional needs through the use of technology.
This is an on-site, in-person position at Ferris University in Big Rapids, Michigan. | |
| Position Type: | Staff | |
| Required Education: | Bachelor’s degree. | |
| Required Work Experience: | • 8–10 years of progressive IT experience, with at least 4 years leading a network engineering team.
• Strong background as a senior network engineer.
• Experience supervising technical teams and managing complex IT operations.
• Knowledge of networking, routing, DNS, DHCP, RADIUS, Wi-Fi, NAC, SAN, virtualization, server support, Office 365, Check Point firewalls, and cybersecurity.
• Experience with budgeting, procurement, RFP/RFQ processes, and vendor management.
• Strong leadership, communication, multitasking, and decision‑making skills.
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| Required Licenses and Certifications: | | |
| Physical Demands: | - Office Environment
- Moving
- Reaching
- Sitting
- Twisting
- Repetitive movement
- Standing
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| Additional Education/Experiences to be Considered: | • Master’s degree in IT, Management, or related field.
• Professional certifications (CCNP, CISSP, CISM, VMware, etc.).
• Experience in higher education IT.
• Experience managing security programs or modernization initiatives. | |
| Essential Duties/Responsibilities: | Leadership & Management
• Provide leadership, direction, and supervision for network engineering, systems administration, and information security teams.
• Foster a collaborative, customer-focused culture emphasizing communication, accountability, and continuous improvement.
• Develop staff through mentoring, performance management, and professional development.
• Partner with IT leadership to develop long-term technology strategies.
Strategic Planning & Governance
• Oversee and implement a multi-year technology roadmap to modernize systems, workflows, and data practices, and improve data-driven decision making.
• Lead planning and implementation of infrastructure modernization and security initiatives.
• Participate in IT governance processes to ensure alignment with institutional priorities.
• Oversees audits of the company’s existing policies and standards; proactively identifies gaps, presents solutions, and actively manages the company’s risk register while working across teams to reduce risk.
• Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty, and staff to thrive authentically.
• Support, promote, and develop university student enrollment and retention initiatives.
• Any other duties assigned within the position classification area.
Technical Oversight
• Oversee the university’s network infrastructure, including routing, switching, DNS, DHCP, RADIUS, Wi-Fi, and NAC.
• Oversee the Microsoft 365 platform, driving strategy, security, and continuous improvement to align
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