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Administration - Business Systems Analyst
Job Code Number
366950158
Job Description
V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!
Please visit us at www.v2soft.com to know more .
Job Description:
Business System Analyst - Responsible for reviewing, analyzing, and evaluating business systems and user needs for Technical Service Operations - Parts Technical Development. Parts Technical Development is responsible for the breakdown of the Service Bill of Material, as well as spare Parts Catalog Authoring.
Specific Duties: Lead initiatives pertaining to security administration, system enhancements and Integration; including the creation, testing, and validation of solutions, project management tracking, and implementation related to the Service Bill of Material and Supplier Bill of Material Systems.
Maintaining the QLIK Sense dashboards, running data queries and creation of AI tools.
Requirements:
o Technical Degree bachelor's degree (IT, Computer Science, Automotive Technology etc.)
o 2-7+ years' experience
o Logical understanding of system flows and the ability to formulate parallel business strategies and solutions
o Possess skills to write detailed descriptions of user needs, program functions and steps required to perform certain operations
o Work in close conjunction with ICT (Information Communications Technology) and consulting organizations on solutions and user-support
o Ability to support integrated vehicle projects with other international business regions
o Must be proficient in Microsoft Office Tool Suite and familiar with Databases
o High level of working knowledge using MS Excel including spreadsheets, data reporting, formatting and pivot tables
o Working knowledge of Google G-Suite tools and applications
o Possess strong Communication and Presentation skills with an energetic customer focus to deliver results within a team environment.
o Must be self-motivated, organized, innovative and solution oriented.
o Automotive vehicle systems, dealer business systems and/or Bill of Material knowledge preferred
Stellantis Systems
- Service Bill of Material (SBOM)
o Supplier Bill of Material (MODEL)
o Critical fixes and Improvements
o ICT work Prioritization/Change Management
o Requirements & User acceptance
- Catalog Authoring (SAE)
o Supplier Management
o Critical fixes and improvements
o Requirements & User acceptance
- StarParts
o Critical fixes and Improvements
o Media Escalations
o Access Requests
o ICT work prioritization/Change Management
o Requirements & User Acceptance
- Accessories
o Accessories Analytics
o Call Volumes
o Issues and Escalations (JIRA)
o MPMS Integration to SBOM
- 3rd Party data sharing ex: Snap on etc.
- DDL System Management
o Data Interfaces from EMEA to NAFTA
o Critical attribute mappings
- Projects (As required)
o Auto maintenance of Usages
o Training Course Rewrite
V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.
