Performs professional-level analytical and administrative work in the planning, implementation, administration, and evaluation of employee and retiree benefit programs. This position is responsible for regulatory compliance, HRIS benefits configuration, employee education, and development of data-driven recommendations supporting organizational decision-making, collective bargaining, and cost containment strategies.
This is a non-union position reporting to the Director of Human Resources. Applications will be screened. Those best qualified will be invited to a performance test and oral interview.
Major Duties:
- Administers and oversees all employee and retiree benefit programs including, but not limited to, health, dental, vision, life, COBRA, pension, deferred compensation, and voluntary benefits. Serves as functional administrator for the benefits modules within the City’s HRIS and related vendor systems.
- Interprets benefit plan documents and collective bargaining agreements to ensure accurate and consistent application of benefits.
- Coordinates annual and ongoing enrollment processes, including system configuration and employee communications.
- Maintains accurate benefits data within HRIS, vendor, and payroll systems; conducts regular audits for data integrity. Troubleshoots system issues and implement enhancements.
- Conducts financial, utilization, and trend analysis of benefit programs to support budget development and collective bargaining. Develops custom reports and dashboards to support financial analysis and executive decision making.
- Assists in plan design evaluation and renewal analysis, including review of rate proposals.
- Coordinates actuarial valuations for OPEB, pension programs.
- Serves as liaison between Human Resources, Payroll, Finance, retirees, employees, and third-party administrators.
- Ensures compliance with applicable federal and state laws including, but not limited to ACA, COBRA, HIPPA, IRS Section 125, and related public-sector benefit regulations.
- Develops and delivers comprehensive employee and retiree benefits education programs, including open enrollment presentations, new hire orientations, and targeted informational sessions.
- Translates complex plan provisions and regulatory requirements into clear, accessible communications to support informed employee and retiree decision making.
- Advises employees and retirees regarding benefit options, eligibility requirements, cost implications, and enrollment procedures.
- Develops, maintains, and updates all benefits-related content on the City’s intranet and on-boarding system, ensuring materials are accurate, compliant, and aligned with current plan documents and collective bargaining agreements.
- Maintains strict confidentiality of all employee and retiree records, including medical and financial information.
- Performs other duties as assigned.
The above statements are intended to describe the general nature and level of work performed by people assigned this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Job Requirements:
Minimum RequirementsEducation and Experience
- Bachelor’s degree in Human Resources, Business Administration, Public Administration, or a closely related field.
- Three (3) years of progressively responsible experience in employee benefits administration, benefits analysis or total rewards management.
- Public-sector or municipal experience is preferred.
Knowledge of
- Employee benefit plan structures.
- Public-sector benefits administration.
- Applicable federal and state employment and benefits laws.
- HRIS and payroll systems.
Skill in
- Data analysis and interpretation.
- Preparing detailed reports and presentations.
- Vendor management.
- Problem-solving and decision-making.
- Advanced use of computer systems and software applications including HRIS platforms, Microsoft Office applications, and vendor portals.
Ability to
- Maintain strict confidentiality.
- Interpret collective bargaining agreements.
- Communicate complex benefits information clearly and professionally.
- Exercise independent judgement within established policies.
- Establish and maintain effective working relationships.
- Manage multiple priorities and deadlines.
- Work in fast-paced environment.
Working Conditions:
Working ConditionsWorking EnvironmentWork is performed primarily in an office environment with no exposure to environmental conditions. Work environment includes frequent interruptions, time-sensitive deadlines, and interactions with employees or retirees who may be under stress or experiencing concerns regarding compensation or benefits.
Physical Demands
- Prolonged periods of sitting and computer use
- Occasional exertion of up to 10 pounds of force
- Occasionally requires standing, walking and reaching with hands and arms
- Work requires preparing and analyzing written or computer data
- Standard vision requirements
- Vocal communication is required for expressing or exchanging ideas by means of the spoken word
- Hearing is required to perceive information at normal spoken word levels.
