Job#: 3023483
Job Description:
Product Manager
Location: Onsite Preferred but open to remote (EST)
Employment Type: Long-Term Contract
About the Role
We are seeking an experienced Product Manager to lead the modernization of our billing and payments platforms. This role will drive the strategy, roadmap, and execution of our homegrown billing platform while enabling integrations with enterprise subscription platforms.
You will be a key contributor in a multi-year digital transformation initiative focused on simplifying customer billing, consolidating disparate systems, and improving upstream and downstream payment flows.
What You’ll DoProduct Leadership & Strategy
- Lead end-to-end product strategy for our in-house billing and payments platform.
- Define outcomes, structure the product roadmap, and align cross-functional teams on priorities.
- Shape the MVP and subsequent phased releases of the unified billing experience.
- Use insights, data, and customer feedback to drive decision-making and trade-offs.
Platform & Technical Ownership
- Guide platform evolution and architecture at a high level (no coding required).
- Oversee integrations with subscription, billing and and payment platforms.
- Translate complex technical concepts into clear explanations for business and leadership audiences.
Cross-Functional Delivery
- Partner with engineering, design, analytics, architecture, and operations teams.
- Navigate matrixed organizational structures and manage dependencies across multiple product areas.
- Operate within Agile frameworks using Jira for planning and execution.
Execution & Outcomes
- Support delivery of a unified customer billing experience across multiple channels and systems.
- Ensure the platform remains scalable, resilient, and aligned with enterprise systems upstream and downstream.
- Champion communication clarity — keeping stakeholders informed, aligned, and confident in direction.
What We’re Looking ForRequired Experience
- Proven experience as a Product Manager working in Billing, Payments, or FinTech environments.
- Strong ability to lead strategy for platform-heavy services.
- Comfort working with technical teams and discussing architecture at a conceptual level.
- Experience working in large, complex, cross-organizational environments.
- Strong communication: clear, concise, structured, and able to justify prioritization decisions.
Preferred Qualifications
- Experience with subscription billing platforms (e.g., Zuora)
- Exposure to payment processors (e.g., Stripe).
- Experience delivering multi-year, multi-phase platform programs.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.
