Job#: 3022711
Job Description:
Ford
12+ Month Contract
Hybrid On-Site Dearborn
30-42/HR
Position Description:
The UX/UI Tools Developer Analyst is part of the FCSD Customer Retention & Uptime Team. Our Mission is to drive innovation in service experiences by deeply understanding customer and dealer needs, optimizing processes, and designing seamless interactions that deliver expectations and foster long-term loyalty through collaborative excellence that provides value to Ford, customers and our dealers. The UX/UI Tools Developer Analyst will support our operational excellence by developing and implementing our digital tools strategy
Skills Required:
Application Solutions, Data Collection, Data/Analytics dashboards, Problem Solving, API
Skills Preferred:
Microsoft Excel, Microsoft Sharepoint, Artificial Intelligence & Expert Systems, Jira, Project Planning
Experience Required:
Associate Exp.: 2+years as Product/Delivery Mgr
Experience Preferred:
0
Education Required:
Bachelor's Degree
Education Preferred:
Not Applicable
Additional Safety Training/Licensing/Personal Protection Requirements:
Additional Information :
• Build dynamic tool integration tied to Operating Model
• Create tools/dashboards to support Senior Leadership / Functional Team’s needs, using Smartsheet tool
• Maintain an accurate record of the project/initiatives/experiences and analytics supporting data integrity, efficiencies and other metrics within the Center of Excellence team
• Work closely with key FCSD PMO teams to ensure dashboard / action plan / objective alignment strategy
• Support dynamic tool bowler integrations
• Know and be able to explain the strategic priorities for specific Bus and/or regions and/or functional teams
• Ability to communicate the various product/experience roadmaps & dashboards & KPIs
• Ability to resolve problems by finding the underlying issues and collaborating on solutions. Hybrid - 4 days in office (M-R), F work from home…may need to come into office on Friday on occasion.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.
