Duties/Essential Job Functions:
- Manages and supports the corporate server and system maintenance tools
- Support security and availability of corporate WAN environment in coordination with the Systems Administrator
- Supports the development and implementation of desktop and WAN policies and procedures
- Monitors reliability of Hardware and Software systems and proactively diagnoses and repairs problems
- Assists in the administration of MS Exchange environment in coordination with the Systems Administrator
- Active directory management including Group and Corporate policy
- Office Communication tools administration and support
- Track and manage application of patches applied to production systems
- Documents processes, systems and solutions in the Wiki or knowledge base
- Handles end user support tickets
- Responsible for backup and recovery of the system as it relates to TWO MEN AND A TRUCK®’s infrastructure
- IP Routing Experience, VPN, MPLS, Firewalls, UTM’s, IDS/IPS
- Ability to use CLI, Wireshark, and various network troubleshooting tools
- Travel may be required to visit franchise locations and/or regional data centers
- Participate in the on-call rotation
- All other duties assigned by the Infrastructure and Systems Manager
Education or Equivalent Experience:
- Associates Degree in technology related field is required, Bachelor’s Degree preferred
- MCSE certification preferred
- VMWare certification highly preferred
- Experience building enterprise networks
- A minimum of 3+ years of relevant experience and/or training, or equivalent combination of education and experience is required
- VMware 3 – 5 years experience preferred
- Exchange 2010 +, 3 – 5 years experience preferred
- Enterprise high-availability environment design, implementation and support skills required
- Proficiency in Network and Cyber security and firewall maintenance and policy building required
Skills/Knowledge/Abilities (SKA) Required:
- Technical Proficiencies;
- Windows 7 & 8
- Microsoft Office Suite (2010 or newer)
- Active Directory
- Group Policy Management
- VMWare
- MS Exchange (2010 or newer)
- MS Lync
- Windows Server 2008 or newer
- MS SQL Server 2008 or newer
- DNS, DHCP
- Excellent organizational skill
- Detail oriented
Working Conditions:
Work is performed in an office setting with no unusual hazards. Ability to lift approximately 15-20 pounds is required. Travel may be required.
