Country
United States of America
State / County
Michigan
City
Canton
Division
Fasteners
Company
NSS
Function
Information Technology
Workplace Type
On-Site
Position type
Full Time
Opportunity ID
20677
Company Profile
With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. In addition, we are the leading producer of airfoil castings for the industrial gas turbine market. We also manufacture extruded seamless pipe, fittings, and forgings for power generation and oil & gas applications; commercial and military airframe aerostructures; and metal alloys and other materials for the casting and forging industries. With such critical applications, we insist on quality and dependability - not just in the materials and products we make, but in the people we recruit.
PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers while continually pursuing strategic, profitable growth.
In 2016, Berkshire Hathaway, led by Chairman and CEO Warren E. Buffett, acquired Precision Castparts Corp.
Job Description
Position Summary
Net Shaped Solutions, a PCC Company, is looking for an IT System Administrator.
Individualshould have a strong understanding of technology, site security, and be comfortable working in an office and production floor environment. This is an on-site role - with a team of two system administrators reporting directly to site GM and corporate IT leadership.
Notice: We are International traffic in Arms Regulations (ITAR) Facility. In order to work here you must be a U.S. Person.
Key Responsibilities
Technical Support & Troubleshooting
Serve as escalation support for IT issues
Troubleshoot and resolve internal hardware, software, and network issues
Support Windows environment, including user profiles, permissions, and device configurations
Diagnose issues related to VPN, remote access, printers, peripherals, and mobile devices
Document & assess recurring issues and recommend long-term solutions
Systems & Infrastructure Support
Assist with administration and maintenance of servers, networks, and cloud-based systems - including upgrades, patches, and deployments
Support Microsoft 365, Active Directory, ERP system, and related tools
Monitor system performance and proactively address issues
Security & Compliance
Support security (network & physical), access controls, and data protection requirements
Assist with user access management and role-based permissions
Follow IT security policies and escalate potential security incidents appropriately
Documentation & Process Improvement
Document solutions, configurations, and procedures
Use of ServiceNow ticketing program (or similar)
Identify opportunities to improve IT processes and end-user support experience
Provide support and guidance to other IT representatives in our organization
Collaboration
Partner with vendors and third-party service providers, as needed
Collaborate with cross-functional teams to support operations (Operations, Accounting, Logistics, etc.)
Education & Experience
Bachelor's degree in Information Technology, Computer Science, or related field; (or equivalent experience)
2-3 years of business IT support experience
Strong troubleshooting skills across hardware, software, and networking environments
Familiarity with Microsoft Hyper V, SyteLine, Factory Track, PLM for Discrete, SolarWinds is considered beneficial; but not mandatory.
Familiarity with SOX Compliance is beneficial
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
This position requires use of information or access to production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To comply with those regulations, this position may require applicants to be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, protected individuals as defined by 8 U.S.C. 1324b(a)(3)), or eligible to obtain the required export authorizations from the U.S. Department of State or the U.S. Department of Commerce.
Precision Castparts Corp. and its affiliates do not accept unsolicited resumes from search firms or employment agencies. Unsolicited resumes will become the property of Precision Castparts Corp & its affiliates, and no fee will be paid.
Precision Castparts Corp. is an equal opportunity employer committed to recruit, hire, train, and promote in all job categories without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or other status protected by applicable law.