GENERAL SUMMARY
Performs routine business tasks at a park gatehouse. Assists with light maintenance duties. This position woks under the direct supervision of the Park Manager or other Park Supervisory Staff.
ESSENTIAL DUTIES & RESPONSIBILITIES
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform jobrelated tasks other than those specifically presented in this description.
• Greets and assists visitors and park staff. Informs visitors of park rules.
• Registers campers, takes reservations and collects camping fees.
• Issues daily or annual park permits to campers and daily visitors and collects entry fees.
• Performs janitorial and basic maintenance duties of the gatehouse.
• Updates standard operating procedures as needed.
• Displays and presents park information and upcoming events.
• Provides basic training to less qualified gate attendants.
• Performs other duties as assigned.
MINIMUM ENTRANCE QUALIFICATIONS
Education and Experience
• High school diploma or equivalent.
• No experience required.
• Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities.
Licenses or Certifications
• None.
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
• Basic arithmetic.
• Basic accounting.
• Modern office equipment, procedures and applicable software packages.
• Departmental policies and procedures.
• Safety precautions associated with the job.
• Computer based reservation system.
Skill in:
• Interpreting and carrying out instructions furnished in written, oral, diagrammatic or schedule form.
• Establishing and maintaining effective working relationships.
• Written and verbal communication.
• Enforcing park rules in a respectful manner.
• Closing out and balancing shift receipts.
• Working independently and efficiently.
