KEY RESPONSIBILITIES
Operational Execution & Issue Resolution
- Own day-to-day transportation execution, actively resolving shipment disruptions, delays, and service failures through carrier portals and direct carrier engagement
- Anticipate risk by partnering with internal teams to surface constraints early, align priorities, and drive timely corrective actions
- Serve as the primary owner of the Transportation Management portal, ensuring customer-specific shipment requirements are clearly communicated and executed
- Monitor shipment flow and retailer compliance risk, proactively flagging issues to prevent disputes, chargebacks, and OTIF/SQEP penalties
Analytics, Reporting & Decision Support
- Build, maintain, and continuously improve logistics dashboards and reporting (OTIF, carrier performance, service reliability), ensuring data accuracy and relevance
- Own SAP shipping master data (weights, cubes), performing routine audits to ensure execution and reporting integrity
- Analyze trends and root causes to convert data into clear, actionable improvement opportunities
- Perform cost-benefit analyses and scenario modeling to support decisions, leveraging automation and tools to reduce manual effort and improve visibility
Cost, Compliance & Performance Management
- Track logistics costs and compliance fees, driving focused actions to reduce chargebacks and unnecessary spend
- Maintain freight budget visibility, identifying savings opportunities and supporting cost-reduction initiatives
- Evaluate carrier performance against service, cost, and reliability metrics, supporting continuous improvement efforts
Process Improvement & Standardization
- Develop, document, and improve standard operating procedures to create repeatable, scalable logistics processes
- Strengthen data accuracy and system discipline across logistics platforms to improve execution quality and reporting confidence
QUALIFICATIONS
- Bachelor’s degree in Supply Chain, Logistics, Business, Analytics, or related field (or equivalent experience)
- 2+ years’ experience in logistics, transportation, supply chain, or analytical operations
- Strong analytical and problem-solving skills with ability to work through ambiguity
- Advanced Excel skills (pivot tables, lookups, and applied functions)
- Experience with reporting/visualization tools (Power BI or similar)
- Familiarity with ERP and transportation systems (e.g., SAP, TMS portals)
- Experience supporting compliance, chargebacks, disputes, or cost analysis
- Strong communication skills and effective collaboration in a remote environment
- Demonstrated interest in automation, process improvement, and scalable reporting
WORKING CONDITIONS
- Flexible, hybrid work available.
- Great company culture that is supportive and believes in continuous learning and growth.
BENEFITS PACKAGE & EMPLOYEE PROGRAMS
- Paid Time Off – Enjoy paid vacation days, holidays, and a floating holiday!
- Top-Tier Health Coverage – Comprehensive health insurance benefits include medical, dental, vision, accident, disability, dependent life, and other voluntary options. Our Health Savings Accounts (HSA) are available with a company-funded stipend.
- Peace of Mind – Employer-paid Life Insurance
- Secure Your Future – A competitive 401(k) plan with employer match to help you plan ahead.
- Family First – Paid Parental Leave so you can focus on what matters most.
- Grow With Us – We support your journey with Education Assistance for college degrees and professional certifications.
- Career Advancement – Opportunities for career advancement and internal mobility.
- Never Stop Learning – Unlock access to thousands of free online courses through our Learning & Development platform.
- Celebrate You – Our Employee Recognition Programs spotlight your achievements and contributions.
- Support When You Need It – Confidential Employee Assistance Program (EAP) for personal and professional support.
- Get Rewarded – Earn bonus dollars with our Referral Bonus Program.
- Perks Galore – Enjoy discounts on cell phones, movie tickets, gym memberships, and more!
Central Garden & Pet Company (NASDAQ: CENT) (NASDAQ: CENTA) is a leading consumer goods company in the pet and garden industries. Guided by the belief that home is central to life, the Company's purpose is to proudly nurture happy and healthy homes. For over 45 years, its innovative and trusted solutions have helped lawns grow greener, gardens bloom bigger, pets live healthier, and communities grow stronger. Central is home to a diversified portfolio of market-leading brands including Amdro®, Aqueon®, Best Bully Sticks®, Cadet®, C&S®, Farnam®, Ferry-Morse®, Kaytee®, Nylabone®, Pennington®, Sevin® and Zo?con®. With fiscal 2025 net sales of $3.1 billion, Central has strong manufacturing and logistics capabilities supported by a passionate, entrepreneurial growth culture. The Company is headquartered in Walnut Creek, California, and employs over 6,000 people, primarily across North America. Visit www.central.com to learn more.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
