SCCMHA Job Posting
CLASSIFICATION: Residential Coordinator & Provider Network Auditor
PAY GRADE: $62,729.36 - $77,204.58 Annually
GENERAL STATEMENT OF DUTIES:
Under the general supervision of the Provider Network Auditing Supervisor, this position provides education and support to all case holders and crisis team members about residential options. The role is also responsible for conducting program audit functions for Saginaw County Community Mental Health Authority (SCCMHA) as part of a compliance and quality performance program to safeguard against fraudulent or erroneous claims of service provision on behalf of SCCMHA. Provides guidance to case holders regarding least restrictive settings based on identified housing needs such as supported independent housing, general foster care, and specialized residential care. Works in collaboration with case holders to identify and secure housing options taking into consideration individual choice and residential service network availability. Collaborates with residential providers to ensure compliance with Home and Community Based Services Rules (HCBS). Works with contracts manager to ensure appropriate contract action is taken when a residential placement is approved. Working with approved regulatory and contractual guidelines and SCCMHA policies, this position will work individually or in a team to initiate, compile, complete, document and analyze audit findings for SCCMHA. Audits both contracted and board operated programs. Verifies event documentation and identifies system deficiencies by provider (i.e., billing code and modifier deficiencies). Reviews provider service delivery records and may conduct contractor compliance reviews. Presents summary information to key SCCMHA management team staff as requested or indicated. Represents SCCMHA to the provider network in monitoring and compliance measurement verbal and written communications. Required to develop in-depth knowledge of service requirements for varied SCCMHA programs. Requires strong leadership skills to effectively lead and communicate with stakeholders. Additionally, this position requires the coordinator to effectively balance both residential placement responsibilities and auditing duties to ensure timeliness and accuracy in all functions. Strong organization and prioritization skills are essential to meet deadlines and maintain quality standards. This position will be knowledgeable about and actively support culturally competent recovery-based practices; person-centered planning as a shared decision-making process with the individual, who defines his/her life goals and is assisted in developing a unique path toward those goals; and a trauma informed culture of safety to aid individuals in the recovery process.
WORKING CONDITIONS/ENVIRONMENT:
Works in an office setting and provides immediate response to requests for assistance as needed. Will be required to drive personal automobile to and from various locations within the state of Michigan. Will have close contact with all service program areas and providers as well as SCCMHA leadership, in proximity of individuals who may have health, behavior, communication or other personal challenges.
QUALIFICATIONS:
Education: Minimum of bachelor’s degree in Health and Human Services, Master’s degree preferred.
Experience: Five (5) years’ experience providing support and treatment to individuals with serious mental illness or intellectual and developmental disabilities, or case management experience in mental health service delivery including service to those in licensed residential settings required. Must have demonstrated public relations, and/or community organization skills. Must have the ability to work with varied levels of organizations and strong written and verbal communication skills
Licenses and Certifications: Valid Michigan Driver’s license with good driving record.
