General Responsibilities:
Ø Assist the Weatherization Admin Manager and Weatherization Coordinator with overall organization and functioning of Weatherization including answering phones, file processing, data entry, client education and maintaining calendars.
Ø Protect the privacy of customers/families and hold in confidence all information obtained in the course of service.
Specific Duties:
Ø Complete all required program documentation, reports, and record-keeping accurately and in a timely manner using approved systems and procedures.
Ø Create, compile, balance, enter, and prepare program documents
Ø Assist with contractor recruitment efforts and support contractor onboarding and participation within the Weatherization Program.
Ø Entering and maintaining customer data.
Ø Create pre-inspection, energy auditor, and quality control inspection packets.
Ø Create and compile contractor job files.
Ø Ability to handle telephone calls and relate to customers effectively and pleasantly.
Ø Participate in personal and professional development activities to include staff meetings, conferences, and training opportunities.
Ø Schedule client appointments.
Ø Perform other duties as assigned.
Education and Experience Qualifications:
Ø Must possess a minimum of a high school diploma, preference given for two years college education.
Ø One-year previous experience with office work.
Additional Requirements:
Ø Must have proficient computer skills (Word, Excel, Outlook, Internet).
Ø The ability to prioritize your workload with the ability to multitask.
Ø Must be self-directed and able complete assigned tasks and be willing to accept new challenges daily.
Ø Ability to communicates with staff, customers and contractors effectively and pleasantly
Ø Organizational skills and the ability to type with average speed and accuracy.
Ø Must have reliable transportation, valid driver’s license, provide proof of insurance, pass State Police criminal clearance check and MMCAA’s “Insurance Carriers” driving record review.
Ø Successfully complete a Criminal History check
