Job Details

Certified Medical Assistant

Under the general supervision of the Office Manager of the DWIHN Outpatient Clinic the Certified Medical Assistant position is responsible for obtaining patient records and test results, coordinating daily administrative tasks, preparing patients for examinations, and assisting practitioners during medical procedures. The Medical Assistant position is also responsible for assisting with administrative duties as needed.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

· Obtains and records patient medical histories, vitals, test results and other information for medical records while maintaining strict confidentiality.

· Administers long acting injections to patients.

· Coordinates the daily administrative activities, including scheduling, patient check-in and check-out, and patient medical record maintenance.

· Prepares treatment rooms for clinical examinations and assists practitioners with medical procedures and other patient care.

· Delivers compassionate support, attention and assistance to patients and families.

· Ensures compliance with all health care regulations, including HIPAA and OSHA.

· Prepares and administers medications for patients as directed by physicians.

· Completes clinical documentation as required.

· Performs other related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES (KSA’S)

· Knowledge of DWIHN policies, procedures and practices.

· Knowledge of the DWIHN provider network and community resources.

· Knowledge of the Michigan Mental Health Code.

· Knowledge of MDHHS policies, rules, regulations and procedures.

· Knowledge of Federal policies, rules, regulations and procedures as it relates to DWIHN.

· Knowledge of patient care, medical terminology, and appropriate clinical pharmacology.

· Knowledge of electronic health record systems.

· Clinical documentation skills.

· Computer skills (Word, Excel, Access, Power Point, Outlook, Teams).

· Customer service skills.

· Attention to detail skills.

· Problem solving skills.

· Effective listening skills.

· Documentation skills.

· Administration skills.

· Assessment skills.

· Organizational skills.

· Planning skills.

· Decision Making skills.

· Troubleshooting skills.

· Ability to communicate orally.

· Ability to communicate in writing.

· Ability to work effectively with others.

· Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.

· Judgement/Reasoning ability.

REQUIRED EDUCATION:

· High School Diploma or equivalent.

· Certified Medical Assistant Certification.

REQUIRED EXPERIENCE:

· Minimum of one (1) year of experience working in a medical setting, with psych experience preferred.

REQUIRED LICENSE(S):

· A valid State of Michigan Driver’s License with a safe and acceptable driving record.

WORKING CONDITIONS:

Work is performed in an office/clinic setting.

This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time.

Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.

The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer