The DevOps Engineer is responsible for supporting multiple products and development teams in automating infrastructure, building pipelines, deployment, and production support. The DevOps engineer is also responsible for development of solutions by working with product manager, scrum master, architects, developers, and business stakeholders. The DevOps Engineer supports with automating builds, monitoring, and pushing releases across multiple environments while fostering an environment of continuous innovation and working within agile teams. * Design and operate container platforms and Cloud Services using Identity, Storage, Compute, Automation, Disaster Recovery, and Networking features. * Deliver scalable, fast, efficient, and high-quality systems that help improve the Company's software ecosystem. * Implement and forecast enhancements to network and systems development methodology based on changes in development tools, industry best practices and systems development life cycles. * Manage and improve a large-scale cloud-based server architecture. * Enforce network, systems development, and deployment standards. * Guides customers migrating applications to containers. * Work and continuously improve the DevOps pipeline and tooling to provide active management of the continuous integration/continuous deployment processes. * Analyze, design, build and implement end-to-end solution delivery and support detailed monitoring across the infrastructure platform including operational telemetry. * Assists in fixing and redesigning major infrastructure fundamental services. * Partner with other software engineers to cooperatively deliver user stories. * Solve highly complex technical problems using industry best practices. * Use the test-driven development methodology to realize technical solutions. * Create documentation to support external and internal customers. * Designing, building, and implementing integrations * Maintain supplier/vendor relationships as needed. * Contribute to the design and delivery of components for internal/external customers. * Provide rapid response and issue resolution to the business teams for production issues. * Collaborates with business units and provides technical expertise. * Define and drive architectural enhancements into system to mitigate potential failure points. * Provide impact assessment and mitigation plans for changes going into the production environment. * Investigates root-cause of sever and systemic outages, identify corrective actions. * Establishes performance baseline, capacity thresholds, correlate events and define monitoring/alerting criteria. * Provide technical coaching and direction to more junior DevOps Engineers. EDUCATION * Bachelor's degree in computer science or a related field. * Relevant combination of education and experience may be considered in lieu of degree. * Continuous learning, as defined by the Company's learning philosophy, is required. * Certification or progress toward certification, is highly preferred and encouraged. EXPERIENCE * 7 years of progressively more responsible experience in an Information Technology environment with demonstrated knowledge which provides the necessary skills, knowledge, and abilities. * 2 years of significant automation/integration experience required. * Experience working in an agile team with focus on continues integration and automated testing. * Experience in administration of web servers and web application servers. * Experience in the insurance industry preferred. QUALIFICATIONS * Advanced knowledge of configuration management systems and deployment tools. * Deep knowledge of how IT operations are managed. * Strong knowledge of creating automated production systems with languages like Python, etc. * Ability to work on multiple projects simultaneously. * Knowledge of setup, configuration and administration of various Linux operating systems and their components * Using tools like Azure DevOps/VSTS, validate requirements, source code branches, deploy, and troubleshoot deployments of code and technologies in stage and production environments. * Strong knowledge of deploying and managing infrastructure and application on public clouds * Ability to troubleshoot and work through complex issues. * Ability to adapt to changing environments. * Excellent oral and written communication skills with the ability to influence. * Knowledge management of source code for branch and merge strategy * Ability to handle multiple priorities, to establish workflow, and meet necessary deadlines. * Understanding of networking fundamentals and protocols. * Ability to work in multi-cloud and hybrid environments. * Knowledge of scripting automation solutions * Strong understanding of configuration and release management practices. * Understanding of software release metrics and process controls. * Demonstrated ability to coordinate cross-functional work teams toward task completion. * Ability to exchange factual and technical information clearly and concisely with managers, technicians, and similar individuals. * Strong interpersonal and presentation skills. * Confident managing challenging interactions, providing feedback, and facilitating meetings with managers and executive leaders. * Ability to comprehend the consequences of various problem situations and address them or refer them for appropriate decision-making. * Ability to establish rapport and maintain customer satisfaction without compromising quality. * Ability to interact with others to build consensus on use of release management practices and standards. WORKING CONDITIONS: Work is performed in an office setting with no unusual hazards. Travel is required. PAY RANGE: "Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $82,900 and $217,250." We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an \"at will\" basis. Nothing herein is intended to create a contract. #LI-CH1
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