Job Summary:
Provides support for people to perform activities, to teach and develop life skills, and/or to obtain and maintain community employment, including one-on-one job training.
Essential Functions:
- Assist in completing job task analysis for each assigned job site.
- Works one-on-one with people on interpersonal skills, production, work quality, and other life skills as outlined in a person's PCP or individualized employment plan.
- Provide assistance to people to help them obtain and maintain community employment.
- Assists people with learning job skills at job sites in the community to obtain and maintain employment.
- Maintains documentation of individual activity and submit reports to appropriate Workforce Development staff.
- Conducts one-on-one meetings with person.
- Reports weekly to the Workforce Manager to give an overview of progress with assigned people in services.
- Assists people in touring worksites or attending community activities.
- Assist Goodwill Industries in maintaining harmonious relations with employers, families/guardians, and partners.
- Serves as a liaison between person, employer, person support base and other support agencies.
- Performs job duties in a safe manner and assures safe environment for people by maintaining a clean and orderly work area, using proper lifting techniques, positioning people safely, safely securing people in their wheelchairs, and addressing safety concerns before an incident occurs.
- Maintains and implements all applicable safety laws, regulations, and policies. Assures safety of people in the program and staff at Goodwill, in transportation, and in community activities.
- Responsible for immediate completion of accident report forms, unusual occurrences reports, and/or CMH Incident Reports.
- Ensure that person is dressed appropriately, clean, toileted/diapered as needed and that all other care needs are attended to according to guidelines.
- Take initiative to perform tasks involving laundry, dishes, food preparation, outing and break time coverage, and other essential responsibilities as assigned.
- Assist in planning and implementing daily activities.
Additional Responsibilities:
- CARF: Ensure documentation and compliance with CARF standards.
- Safety: Maintain applicable safety standards, rules, and regulations in areas of responsibility.
- Outcome Driven: Have S.M.A.R.T objectives to drive performance and improve Goodwill's value to the community.
- Stakeholder Focused: Work with integrity and provide exemplary customer services to internal and external stakeholders.
- Accountability: Have key metrics that drive performance taking a leadership role in maximizing the social and financial return of the community resources invested in Goodwill.
- Financial Stability: Utilize the resources of the organization in an efficient and effective manner.
- Strategic Visioning: Commitment to innovation, continuous learning, and leading change in creating community value.
- Professionalism: Demonstrate a genuine interest in serving the needs of others and a positive attitude toward the community, co-workers, and individuals we serve. Represent the organization to the public with a courteous, helpful and business-like attitude.
- Assists with arranging staffing's with the person and appropriate support groups and individuals.
- Promotes and demonstrates cooperation and teamwork.
- Attends weekly Job Coach Meetings and special trainings.
- Ensures documentation and compliance with CARF Standards.
- Adjusts work hours to include early and late meetings, work schedules, and contacts at various locations.
- Carries out additional duties as assigned by the Workforce Manager or designee.
Education and/or Experience:
A high school diploma or GED is required.
Knowledge, Skills, and Abilities:
English/Spanish bilingual is helpful. Experience working with persons with disabilities is helpful. A diversified job background is helpful. The incumbent shall:
- Must be certified in First-Aid/CPR/AED within 30 days of employment.
- Be able to work a flexible schedule;
- Have an acceptable driving record (all Job Coaches);
- Have a driver's license and be able to drive from location to location;
- Must have or be able to obtain a valid chauffeur's license (LINC Job Coaches only);
- Have a cellular telephone.
Physical Demands and Work Environment:
Must be able to bend, stretch, reach, and lift up to 40 pounds, and be able to perform various job site duties with the ability to demonstrate work for training purposes.
