Job Details

Position Summary:

• Responsible for the overall mission/vision and delivery of programming based on MDDHS-DVS guidelines.
• In collaboration with the team supports a culture of trauma informed care and empowerment for both guest, clients and staff
• In collaboration with the Asst. Director, Coordinates the day to day operations of all center services including the oversight and supervision of the 24-hour emergency center (including staffing, building and grounds) and 24-hour crisis line in compliance with all accreditation, regulatory, and funding requirements.
• Ensures the EC maintains accurate data for reporting requirements.
• Represents the program in the community and is the liaison with community partners.
• Participates in all fundraising activities 

Duties and Responsibilities:

• Directly supervises the assistant director and advocate team for both SA and DV.
• Ensures the training and supervision staff, interns and volunteers, as mandated by contract and HR policies .
• Responsible for providing client direct services, as needed
• Responsible for providing individual outreach to survivors of domestic violence and sexual assault, as needed.
• Responsible for ensuring the following services are provided to residential and non-residential clients as appropriate:
• Support groups
• Life skills workshops
• Treatment
• Advocacy
• Case management
• Crisis intervention
• Transportation
• Safety Community Outreach
• Ensures the program operations utilizing “Empowerment Model” as required by contract.
• In collaboration with finance, assists with grant management for the Empowerment Center.
• Collaborate with Administration to ensure that program is delivered in accordance with agency’s mission, vision and goals and priorities as indicated in the Board of Directors.
• Responsible for ensuring safe coverage at the shelter, and on-call
• Ensuring the hotline have qualified, trained staff.
• Ensures accurate data collection and reporting is delivered on-time and to the appropriate portals.
• Coordinates/oversees staff development and training.
• Must be able to maintain professional boundaries.
• Responsible for managing and submitting grant data and fiscal reporting
• Will obtain and maintain CPR and MANDT.
• Will attend all required trainings, such as, the New Service Provider Training.
• Recommend and participate in the development of new programs, as needed.
• Represent agency to other organizations as assigned.
• Other duties and responsibilities as assigned.

Qualifications:

• Previous experience providing DV/SA services in a like setting
• Good verbal and written communication skills.
• Good organizational skills.
• Ability to communicate with people from diverse cultures.
• Knowledge of services available within the community.
• Current knowledge of Domestic Violence and Sexual Assault issues. 
• Knowledge of and sensitivity to domestic violence, child abuse and neglect, and sexual abuse, is required.
• Ability to use Information Technology, including the Internet, social media, and Microsoft Office Suite software. 
• Willingness to learn required program software applications.
• Ability to enter progress notes and statistics via computer.
• Flexible to perform duties and responsibilities during normal business hours and when needed, early mornings, evenings and weekends.