BCBSM Facility & Supports Services (F&SS) team manages 2 million square feet of office space across the state of Michigan as part of 13 buildings and 5 parking structures. Of these buildings 10 are owned, while the balance are leased facilities. These 13 buildings include just under 10,000 employee workstations/ offices and over 500 meeting spaces. The buildings include such amenities as employee dining areas, Starbucks coffee beanery, multiple employee lounges, 4 auditoriums, an employee credit union, 1 exterior walking path, 1 roof top walking track, and work out space with lockers. Each year the F&SS project management team coordinates capital building improvements throughout the state that can include interior renovations, roof replacements, parking deck maintenance, building façade repairs, café equipment upgrades as well as mechanical and electrical system improvements. The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning valuable skills, and networking with employees throughout our organization, which could potentially allow interns to build a future career at BCBSM. * Assist in preparing information and research materials to identify business problems, offer recommendations and assist management with implementation of solutions. * Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization. * Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research. * Analyze business goals, objectives, and needs within the organization. * Participate in networking events with BCBSM leaders and other interns. * Engage in volunteer activities/community outreach to build knowledge of our communities and customers. * Participate in department meetings and events (i.e. department wide team building events, weekly meetings to ensure team alignment, etc.). QUALIFICATIONS * Current undergraduate or graduate student with a 3.0 GPA or higher required. * Interns must be enrolled in a college/university or a Master's/PhD program for the duration of the internship. * Effective verbal, written communication and interpersonal skills. * Strong analytical skills with the ability to work independently and as a member of a team. * Excellent organizational skills to deal with multiple projects and priorities. * Responsible for maintaining confidential information to the highest degree. * Proficient in Microsoft Office suites and applicable BCBSM systems. * Ability to develop and maintain effective working relationships. Departmental Preferences * Previous experience in front desk operations, reception, or hotel clerk roles is preferred as conference room scheduling will be a main component of this role.
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