Description:
Under the general supervision and direction of the Assessor, performs various routine and complex clerical tasks in support of departmental operations. Assists the public at the counter, responds to mail, email, telephone and fax communications. Maintains various records systems and provides related data and reports.
Preferred Qualifications:
- Associate's or Bachelor's Degree
- Municipal experience
Duties:
An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the duties which the employee may be expected to perform. To perform this job successfully, an individual must be able to perform each essential function satisfactorily.
- Answers Township and department phone calls, and responds independently to information requests. Responds to walk-in requests, mail, email, and provides information and assistance to the public and other departments.
- Processes PRE Affidavits, Denials, updates, and completes name and address changes.
- Imports, reads, and enters recorded county records and property transfer affidavits in assessing database. "Uncaps" assessments as needed.
- Files departmental records. Imports building permits and prepares reports. Creates and maintains a system for appraisers to track building permits.
- Assists in creating and maintaining assessment rolls, records changes to roll following Board of Review, MTT, and STC actions.
- Schedules Board of Review hearings, explains procedures to the public and provides requested documents and files.
- Provides information to property owners, mortgage companies, realtors and the general public concerning assessment procedures and property descriptions.
- Keeps abreast of current issues, changing legislation and policies, new administrative techniques, and developments in the field through continuing education and professional growth. Attends conferences, workshops, and seminars as appropriate.
- Processes and enters department payroll.
- Processes payments for supplies, training and tracks departmental budget.
- Processes and evaluates Poverty Exemptions and Veterans' Exemptions.
- Establishes and maintains cooperative relationships with other departments, citizens, elected officials, community and business interests, peer agencies and related interests.
- Performs related work as required.
Qualifications:
The requirements listed below are representative of the knowledge, skills, abilities and minimum qualifications necessary to perform the essential functions of the position. A qualified individual with a disability must be able to perform the essential functions of the position with or without reasonable accommodation.
Requirements include the following:
- A high school diploma supplemented with specialized training in assessment administration or vocational coursework in office management and related fields.
- Three or more years of increasingly responsible clerical experience required.
- Certification from the State Tax Commission as a Michigan Certified Assessing Technician (MCAT) or three years in assessment administration. MCAT must be obtained within 6 months of taking this position.
- Skill in the use of office equipment and technology, including computers and word processing, spreadsheets and assessing software, and the ability to master new technologies.
- Ability to learn the structure, policies, procedures, and regulations of assessing and municipal government.
- Ability to enter data with speed and accuracy.
- Ability to communicate and present ideas and concepts verbally and in writing.
- Ability to gather data, conduct research and prepare accurate and timely records, reports, notices, memos and letters.
- Ability to utilize a personal computer as well as related word processing and spreadsheet software packages for report generation, drafting correspondence and accurate data entry.
- Ability to critically assess situations, problem solve, and work effectively under stress, within deadlines, and changing work priorities.
- Ability to establish effective working relationships and use good judgement, initiative and resourcefulness when dealing with builders, architects, planners, property owners, the public, other professional contacts, and municipal officials.
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk, hear, view and produce written documents. The employee frequently is required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand, walk, stoop, or kneel. The employee must occasionally lift and/or move items of light to moderate weights.
While performing the duties of this job, the employee typically works in a business office setting. The noise level in the work environment is usually quiet.
