Accounting Clerk
Department: Accounting
Reports To: Director of Finance
Status: Hourly
Position Summary
The Accounting Clerk plays a key role in supporting the hotel’s financial operations while contributing to an exceptional guest and employee experience. This position is responsible for accurate and timely processing of payroll, cash handling, accounts payable, accounts receivable, and daily income activity. The Accounting Clerk works collaboratively with hotel leadership and department teams to ensure financial integrity, operational efficiency, and service excellence.
Qualifications
- High school diploma or equivalent required
- 1–2 years of accounting or bookkeeping experience
- Hotel or hospitality accounting experience strongly preferred
- Working knowledge of Microsoft Excel, Word, and Windows; experience with hotel accounting or payroll systems preferred
- Ability to work a flexible schedule based on hotel operational needs, including occasional extended hours
- Primarily sedentary work with occasional lifting of up to 40 pounds
- Ability to stand on feet for long periods during quarterly inventory counts
Core Competencies
- Service-oriented mindset with a commitment to guest and employee satisfaction
- Professional, friendly, and courteous communication style
- Strong attention to detail and accuracy in a fast-paced hospitality environment
- Ability to multitask and prioritize effectively during peak business periods
- Discretion and integrity when handling confidential financial and employee information
- Team-focused approach with the ability to support and collaborate across departments
Key Responsibilities
Payroll & Employee Support
- Process weekly payroll accurately and on time by coordinating with department managers
- Review, enter, and verify payroll data to ensure compliance with company policies and labor requirements
- Serve as a resource to department leaders and employees regarding payroll-related questions
Cash Handling & Hotel Controls
- Retrieve, verify, and process daily deposits in accordance with hotel standards
- Maintain appropriate cash and change funds to support front desk, food and beverage, and other operating departments
- Prepare daily, monthly, and annual cash over/short reports
- Issue, redeem, and audit cashier banks with proper approvals
- Maintain cashier contracts and documentation in compliance with internal controls
- Process petty cash transactions and communicate any policy variances to management
Accounts Receivable & Guest Billing
- Assist with establishing and maintaining guest and corporate credit in accordance with hotel policies
- Support credit applications, reference checks, billing limits, deposit requirements, and direct billing approvals
- Prepare and distribute accurate guest and customer invoices, statements, and supporting schedules
- Respond promptly and professionally to guest and customer billing inquiries, ensuring timely resolution
- Maintain an organized collections process, including follow-ups, returned checks, chargebacks, and bad debt documentation
- Monitor guest ledger, advance deposits, and related accounts to ensure accuracy and internal control
Accounts Payable & Vendor Relations
- Process vendor invoices accurately and in a timely manner
- Reconcile vendor statements and maintain positive relationships with hotel vendors
Financial Reporting & Communication
- Assist with month-end accounting tasks and reporting deadlines
- Assist with quarterly inventory counts
- Communicate unusual financial activity or operational concerns to management
- Support compliance with hotel policies, brand standards, and accounting procedures
Service Culture & Team Engagement
- Approach all interactions with guests and team members in a friendly, professional, and service-focused manner
- Maintain a polished appearance and adhere to hotel uniform and grooming standards
- Attend required hotel meetings, trainings, and brand initiatives
- Cross-train in other hotel operational areas as needed
- Perform additional duties as assigned to support hotel operations and guest satisfaction
