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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
JLL is hiring a Regional Maintenance Manager to Support State-of-the-art distribution centers! * Sign On Bonus Available! *
The Regional Maintenance Manager leads a team of mid-level managers in delivering Material Handling, Industrial Automation and Robotics services in a 24x7 logistics environment across 6 -14 sites in North America. This position is responsible for driving accountability of teams to deliver service levels as described in the Master Work Order and measured by the Key Performance Indicators. Additionally, the expected levels of service delivery must be achieved at the lowest possible cost, minimally within the prescribed budget for each facility.The Regional Maintenance Manager is part of a National Operations Team that provides services to the client across the United States, Mexico and Canada.
ESSENTIAL FUNCTIONS
Ensure execution against contract KPIs and related client-RME strategies
Drive accountability of subordinate team to ensure results, roles, responsibilities and expectations are exceeded in all facets of the business
Establish a deep and personal relationship with the client including regional and program managers, Site GMs and Regional Operations Managers
Set and enforce standards for each site which protects, maintains and improves the value of the client's assets
Establish Quality Assurance processes to ensure consistent performance i.e. Health Check audits
Evaluate and verify site performance and condition to ensure that RME services are held at the highest standards (every time you enter a site)
Intimately understand and report on site performance by way of operational metrics and weekly business reviews
Drive innovation strategies and creative problem solving resulting in value creation for the client
Network with other RMMs to ensure consistent deployment and execution
Transform operational practices to leverage JLL tools, processes, relationships and best practices to ensure service delivery is highly efficient, effective and leveraging JLL programs
CLIENT RELATIONSHIP MANAGEMENT
Partner with site Operations leaders, JLL leaders and Finance to ensure proper stewardship of client funds
Establish deep relationships with safety program managers both client and on account
Ensure KPI performance is achieved or exceeded (commercial impact)
LEADERSHIP WITH EMPLOYEES
Lead with passion and compassion, give and receive feedback in a positive manner, and learn with and from the team
Create a Proactive Safety Culture with all employees to Guarantee100% safety training compliance and safety-first culture that drives accountability and ensures 100% alignment and adoption of program values and performance
Establish culture that promotes employee engagement and verify effectiveness
Ensure sites are connected to the network for safety program elements
Teach budgeting processes to ensure accountability of stewardship of client funds
Mentor, coach and develop leaders, which promotes the employee experience with JLL
Deliver an ethical, diverse and quality employment environment to all employees
Create open channels of communications that establishes a link between "JLL" and each site
Create talent pipeline within site to ensure continuity of performance and values
Act as an avenue for escalations when employees are hindered in their mission
Monitor and align the region's critical personnel metrics including Critical Position Staffing, Attrition, ER Complaints, Referrals, Connections Engagement Scores
Ensure timely completion of HR activities: IPMP, Goal Setting, ER/Union Awareness Training, policy implementation and the like
JLL ACCOUNT MANAGEMENT
Ensure labor and PRM budgets are met (inclusive of OT budget adherence and approval authority follow-through)
Report variances and trends for all controllable budgets
Ensure compliance with PO creation and invoice reconciliation processes
Set clear, understandable and attainable site goals
Establish a deep relationship with supporting HRA to support all personnel initiatives and activities
Report on region... For full info follow application link.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
