| Position Title: | Financial Aid Advisor | |
| Location: | Big Rapids (Main Campus) | |
| Department: | 61300 - Financial Aid | |
| Advertised Salary: | $49,000-$50,000. Salary commensurate with education, experiences and other requirements. | |
Benefits:
| Comprehensive benefits package (health care, vacation, etc.). Please see the following link for a list of benefits offered with this position. Admin / Admin Temp Benefit Plans | |
| FLSA: | Exempt | |
| Temporary/Continuing: | Continuing | |
| Part-Time/Full-Time: | Full-Time | |
| Union Group: | N/A | |
| Term of Position: | 12 Month | |
| At Will/Just Cause: | Just Cause | |
| Summary of Position: | Provide financial aid counseling and administration, institutional information disclosure, consumer protection, debt management counseling, financial planning assistance, early financial aid awareness intervention, recruitment and retention efforts on the part of the University. | |
| Position Type: | Staff | |
| Required Education: | • Bachelor’s Degree from an accredited college or university. | |
| Required Work Experience: | • Work experience that includes customer service and financial responsibility. | |
| Required Licenses and Certifications: | | |
| Physical Demands: | - Office Environment
- Moving
- Reaching
- Sitting
- Twisting
- Repetitive movement
| |
| Additional Education/Experiences to be Considered: | • Demonstrated work experience in financial aid or customer service to students in a postsecondary education setting.
• Experience with Ellucian Banner. | |
| Essential Duties/Responsibilities: | • Develop and maintain comprehensive expertise across the spectrum of financial aid programs and funding types, including an awareness of the institutional policy, state, and federal regulations governing each.
• Provide professional guidance on all matters of financial aid, determining financial need and student eligibility for the issuance of all forms of aid, including; (but not limited to), scholarships, grants, loans, work study, and more.
• Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically.
• Support, promote, and develop university student enrollment and retention initiatives.
• Provide expert counseling to students and parents regarding aid eligibility, application procedures, and other relevant information utilizing effective communication skills and methods.
• Present financial aid information programs, both on-and-off-campus, including evening and weekend presentations as needed (e.g. recruiting events, financial aid nights, and orientation).
• Work effectively with key strategic partners across campus, including; (but not limited to), University Advancement & Marketing, Student Employment; Student Financial Services, Academic Colleges, Athletics, and more.
• Assist with management of the portfolio of donor scholarships as needed.
• Utilize financial aid expertise to propose, implement, oversee, and disseminate policies and processes as needed.
• Develop and implement processes and ongoing training initiatives for campus constituents, that includes internal office staff as needed.
• Ability to oversee, reconcile, and manage, in conjunction with pertinent offices and external agencies, accounts in excess of $1m, ensuring that funds are distributed in accordance with all institutional, state, and federal regulations.
• Provide appropriate reporting of account balances and spending, historical or forecasted trends and statistical analysis to a variety of stakeholders.
• Maintain confidentiality of sensitive records and information in accordance with FERPA.
• Perform any other duties assigned within the position classification area. | |
| Marginal Duties/Responsibilities: | • May supervise clerical and / or student employees. | |
| Skills and Abilities: | • Proficiency with Microsoft Office products.
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