The Grand Traverse Resort and Spa located in Traverse City, MI has openings for 5 full time temporary Food & Beverage Supervisors, $20.86/hr ($31.29/hr O.T.) from 4/1/2026 to 11/30/2026. This position will assist in supplying total guest satisfaction through prompt, courteous and professional service, while maintaining a highly motivated and well trained staff. Maintain high quality standards in regard to food production, presentation, sanitation, and safety; provide supervision of restaurant staff in the absence of Assistant Manager and/or Restaurant Manager; continually strive for 100% guest satisfaction within assigned restaurant outlet by providing and ensuring a consistent quality of service through the supervision, training, and coaching of staff; practice and promote safe alcohol management by adhering to all state laws regarding intoxicated patrons; promote and practice consistent standards of service and cleanliness to all employees; control labor schedules in accordance with budgeted costs; monitor the use and handling of facility resources, including linens, equipment and paper products; monitor guest satisfaction and feedback on a daily basis; keep waste and spoilage to a minimum by following proper rotation, storage, and usage of all food items; order supplies and keep adequate par up levels; perform opening and closing procedures of outlets.
Working conditions include a fast-paced work environment and subject to wet floors. Must be capable of lifting/pushing up to 25 lbs and up to 40 lbs occasionally and quickly move arms, hands, and fingers to grasp; manipulate, write, type, and assemble objects. The ability to walk; sit; stand for extended periods of time; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The ability to comprehend and follow directions while effectively handling stress and difficult situations/interactions while also remaining focused and professional. Being detailed and organized is a must.
Previous waitstaff experience required with a minimum of 1-year prior supervisory experience is a must.. Maintain professional appearance and uniform standards based upon the Resort policies and/or standards. The specific days and hours of work will vary depending on scheduling and business volume but will generally be 5 days per week, weekends and holidays are not guaranteed off. This position will work one of the following shifts, 6:30 am to 2:30 pm, 10:00 am to 6:00 pm, 11:00 am to 8:00 pm, 2:00 pm to 11:00 pm, 3:00 pm to 12:00 am, or 4:00 pm to 1:00 am. The business is open 7 days per week, 365 days per year including weekends and holidays. Modifications to the employees’ schedule may be made based upon business needs and volume. Advanced notice of this need may not always be possible, but all attempts will be made to communicate these changes as soon as possible.
Earned sick time is accrued by all eligible employees. Employees may utilize this time as it accrues in one-hour increments and for the purpose in which it is designed. In accordance with applicable Michigan state law, Earned Sick Time Act 338, employers are required to provide earned sick time to their employees. The amount of paid sick leave provided may vary depending on the size of the business.
This posting is being made in connection with an application for H-2B workers.
Employees are paid every two weeks. A single workweek (Thursday to Wednesday) will be used to compute wages due and overtime calculations. The employer will make all deductions from the worker's paycheck required by law but will make no other deductions unless authorized by the employee; for example, rent and rent deposit deductions
Work tools, supplies and equipment will be provided without charge or deposit. Employees may purchase discounted meals in the employee cafeteria. Discounts are available at the Resort amenities (I.E.. Food & Beverage, Golf, Spa, Retail, etc).
If required by prevailing law the employer guarantees to offer work for hours equal to at least three-fourths of the workdays in each 12-week period of the total employment period. H-2B workers will be reimbursed in the first workweek for all visa, visa processing, border crossing, and other related fees, including those mandated by the government (excluding passport fees) incurred by the worker. If the worker completes 50% of the work contract period, employer will reimburse the worker for transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract or where the worker is dismissed earlier, employer will provide or pay for worker's reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved. Daily subsistence will be provided at a rate of $16.28 per day during travel to a maximum of $68.00 per day with receipts.
The employer does have a limited number of shared housing units available for rent by seasonal employees at a cost to the employee of $10.00-$15.00 per day or $70.00-$105.00 per week. A refundable $400 housing deposit is required minus a $25.00 cleaning fee.
The Resort does not provide transportation to/from work during the term of employment. The distance from employee housing to the employees main resort work location varies, but on average is a 15-20 minute walk.
This job order, including its wage and working terms and conditions, is contingent upon prevailing legal interpretations of federal H-2B immigration and FLSA employment law, including Department of Labor and Department of Homeland Security regulations. If any such prevailing law is rescinded, superseded, vacated, or substantially modified, then the employer will accordingly revise any affected term.
The Grand Traverse Resort and Spa
100 Grand Traverse Village Blvd
Acme, MI 49610
(231) 534-6000
[email protected]
