Position Summary:
The Quality Manager will be responsible for overseeing all aspects of the HME Quality Department under the direction of the Director of Customer and Operational Excellence. The primary objective of this role will be to ensure that all HME Apparatus are built to HME Quality Standards, with documentation/metric tracking and reporting to reduce consistent issues discovered, cross-functional department work, Team training, and provide overall direction to the Quality Team in a fast-paced environment.
Essential Duties and Responsibilities:
- Ensure compliance and consistent build of the Apparatus with all documentation required being recorded in accordance with HME standards.
- Monitor and audit current processes, assist in developing future improvement processes
- Develop and implement Module Line inspections.
- Define, maintain, and review of Quality Standards of the organization with support from other departments.
- Analyze data and report as required on a consistent basis.
- Work cross functional with Customer Service for common field issues discovered and apply to all internal teams for future resolution and product improvement.
- Drive continuous improvement to reduce waste, increase efficiency, and optimize process
- Read, interpret and follow basic blueprints, diagrams, engineering drawings, specifications, bills of materials, and other written instructions or procedures.
- Direct all work to be performed in accordance with quality standards and established safety procedures.
- Maintain a clean and safe workplace.
- Perform other duties and responsibilities as assigned.
Qualifications:
- Bachelor’s degree and 5+ years in a Quality Management role.
- Strong understanding of quality control standards and controls.
- Ability to read, interpret and follow basic blueprints, diagrams, engineering drawings, specifications, bills of material and other written instructions or procedures.
- Good math and technical skills.
- Ability to use analytical thinking and reasoning to problem-solve.
- Ability to effectively organize assigned work so that job tasks are performed efficiently and accurately.
- High degree of attention to detail, self-motivation and ability to work with minimal supervision.
- Strong leadership skills with the ability to motivate and inspire a team.
- Proficiency in Microsoft Office suite and other relevant software applications.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
General Physical Requirements: light to moderate work – required to exert up to 30 lbs. of force regularly up to 40 lbs. of force occasionally.
Working Conditions: this position is subject to an inside working environment and will be exposed to:
- noise - loud, sharp, extended, impulse; up to, and occasionally in excess of, 85dBA (which may use of hearing protection,)
- vibration - directed to hands, wrists, elbows, shoulders from the use of electric and pneumatic (impact) hand tools of varying sizes
- hazards – electric current; oils and lubricants; moving mechanical parts; chemical cleaners and solvents; sharp edges on stainless steel and other components and metal shavings airborne dust, occasional intense light from welding in work area or adjacent work areas; working on elevated platforms, ladders, and scaffolds
Physical Activities, Ergonomic Considerations: this position may be exposed to:
- standing, walking for majority of work shift
- reaching in any direction, above and below shoulder level
- lifting, carrying, pulling, pushing objects weighing up to 40 lbs.
- performing work in a crouched, squatting, kneeling, or stooped position (body bent forward and down from waist) for extended periods of time
- crawling under trucks and truck chassis and performing precision work while laying prone or crouched with arms raised upwards, for extended periods
- repetitive grasping, pinching with fingers; repetitive pulling, pushing, twisting of wrists, elbows, and shoulders
- balancing while on an elevated platform, ladder, or scaffold
- stepping up to work surfaces up to 26 inches in height.
HME is an Equal Opportunity Employer and provides equal employment and advancement opportunities to all employees and applicants. HME prohibits discrimination in employment opportunities or employment practices on the basis of race, color, religion, sex/gender (including pregnancy), national origin, age, disability, protected veteran status, protected genetic information, or any other characteristic protected by applicable local, state or federal law.
