Job#: 3015118
Job Description:
Position Description:
This position provides an excellent opportunity to apply IT Skills to manufacturing but to also acquire manufacturing experience from Assembly and Powertrain plants. As part of your job responsibilities, you will interface and support IT infrastructure and applications that are used to make new and exciting vehicles, engines, and components. You will also lend your knowledge and experiences to support process improvement efforts toward flexible and lean manufacturing, error proofing and the manufacturing execution systems within multiple facilities. The successful candidate will be working with a global team to provide support that includes technical troubleshooting, data analysis & problem resolution for the applications & infrastructure on the plant floor and lead various efforts to ensure all responsible manufacturing applications meet productivity goals.
Skills Required:
- IT Operations
- Operations Support Systems
- Technical Troubleshoot
- IT Support
- Technical Customer Support
- Microsoft Outlook
- Technical Support
Experience Required:
- Strong written and verbal communication skills
- Ability to multi-task; managing multiple tasks
- Work efficiently and effectively with diverse, cross functional teams under stressful circumstances
- Ability to communicate effectively with business users and IT professionals including globally distributed teams.
- The ability to adjust communications appropriately for the audience, work with all levels of management and diverse work groups, including globally distributed teams. Including the ability to adjust communications appropriately for the audience across all levels of management and knowledge.
- Motivated self-starter
- Identifying, investigating & solving problems without supervision
- Manufacturing experience is preferred but not required.
Experience Preferred:
- Experience with Server administration; Windows (2016+) or Linux
- Familiar with Cisco routers and switches to include basic staging, troubleshooting and cable installation.
- Knowledge of Windows server and Windows Active Directory/ADFS
- Experience with VM servers (Vsphere).
- Experience with Android and/or iOS, iPhones, iPads.
- Experience with Mac OS.
- Experience with Office365.
- Experience with SharePoint.
- Experience with Office automation, Windows, PC’s & Printers
- Any plant floor automation experience is highly desired (Control systems, PLC’s, etc.) but not required.
Education Required:
High School Diploma / GED Onsite Role
Additional Information :
- Support a multi-shift operation in a manufacturing plant.
- Must be able to work flexible hours in support a multi-shift operation. Requires rotating schedule to support business processes. (Days, nights and or weekends).
- Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant.
- Interface with Business IT and business owners to prioritize improvement efforts.
- Support Plant Floor Systems / PDO teams in resolving incidents; Support escalations, provide hands and feet to support teams and other global teams (e. g. DBA, Server Operations, Ops Control, Network Operations) if necessary.
- Focus on the integration / long term maintenance of applications and hardware.
- Assist team lead with managing assignments and workload.
- Develop, maintain, and share, accurate support documentation.
- Support of local network equipment in a Cisco based environment.
- Support of local servers across both physical and virtual environments in a Windows and Linux based ecosystem.
- Support of IIOT deployments and expansion efforts utilizing iOS and Android based equipment.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.
