A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Department Summary:
The Dean of Students Office promotes student development and enhances the experience of undergraduate and graduate students through programs, services, partnerships/connections, and policy development that promote an inclusive campus climate and facilitate the successful navigation of campus life.
The core work of the Dean of Students Office includes promoting a safe and respectful campus community, enhancing students' Michigan experience, providing support services and managing critical incidents impacting students and the campus community, and recognizing and responding to the emerging needs within the student population.
Position Summary:
The Assistant Dean of Students is responsible for leadership of critical incident response and student support, the respondent support program, and the community concerns program in the Dean of Students Office. This role includes supervision of 3 full-time case managers and 1 full-time community concerns coordinator and a variable number of visiting staff members and graduate student interns; providing direct support to students experiencing complicated, complex critical incidents; training various constituents about DOS critical incident response and student support; overseeing all aspects of the visiting staff program; developing comprehensive annual reports and conducting data analysis on behalf of the Dean of Students Office; serving on the cross-disciplinary behavioral intervention team; overseeing evaluation and assessment efforts related to critical incident response and student support; managing the critical incident response team's use of Advocate; utilizing relevant theory and best practices related to college student development and crisis response/management; and contributing to the Dean of Students Office through support of its administrative and programmatic functions. The Associate Vice President & Dean of Students will also provide direction and supervision for specific incidents, projects, and initiatives.
Critical Incident Response and Student Support (45%)
- Responsible for providing direct service to over 500 students (annually) who are experiencing complex interpersonal/social, physical, and mental health, financial, academic, basic needs insecurities, or other complicated critical incidents
- Supervise three full-time professional critical incident case managers
- Lead all aspects of the visiting staff program, including recruitment, training, and supervision of team members
- Provide supervision to graduate student intern(s) serving on the DOS Student Support Team
- Assess individual students' needs to determine developmentally appropriate, comprehensive, and effective interventions and resolution options; assist with navigation of the university structure, systems, and policies; and make referrals to on- and off-campus resources for students experiencing a critical incident
- Collaborate and connect with multiple university offices, academic units, health care providers, and community resources to meet student health and well-being, academic, financial, housing, social, and other needs
- Provide guidance and support to parents, families, faculty, and staff as needed in navigating university policies, procedures, and resources and in response to critical incidents affecting students
- Directly address students who are engaging in significant concerning and/or disruptive behavior, including consulting with faculty and staff regarding appropriate, coordinated response and direct intervention options
- Teach and coach students to develop and demonstrate problem-solving and self-advocacy skills
- Provide a safe listening space in which to offer compassion, support, and guidance to students
- Educate students regarding their rights and responsibilities as members of the university community
- Maintain current knowledge and awareness of laws, policies, federal regulations, and other guidance relevant to student affairs, case management, student support, and critical incident response
Direct Leadership of (Title IX and Title VI) Respondent Support Program (15%)
- Provide direct support and process advocacy to students identified as respondents in sexual and gender-based misconduct (Title IX) and discrimination and harassment (Title VI) cases including but not limited to assessing individual student needs, helping students identify, locate, organize, and access necessary services and interventions, assisting students in navigating family and community impacts and effects, attending meetings, and reviewing documents and materials
- Receive and address student referrals from Equity Civil Rights and Title IX, including timely outreach throughout case investigation and resolution stages
- Collaborate with the Equity Civil Rights and Title IX office, Office of the General Counsel, Student Resolution Resources, SAPAC, and DPSS to interpret University policy and procedures in order to counsel respondents appropriately
- Develop a multifaceted team of Respondent Support Advisors who provide direct support to respondents, including coordinating on-going training and annual recruitment of team members
- Participate in the formal review and evaluation meeting(s) for respondents returning to the university after a period of separation; provide ongoing support to respondents during their transition back to campus and/or throughout probation periods
- Assess the effectiveness of the Respondent Support Program through ongoing student and stakeholder feedback, benchmarking with other institutions, and closely monitoring updates in higher education policy development
Outreach and Collaboration (15%)
- Serve as a core member of the Dean of Students Behavioral Intervention Team (DBIT), including providing input on complicated and/or patterns of student behavior at weekly meetings and leading the response and follow-up on specific cases as necessary.
- Provide leadership and direction to the Community Concerns Program, including direct supervision of one full-time Community Concerns Coordinator
- Maintain strong collaborative and consultative relationships with Michigan Housing, Student Resolution Resources, CAPS, Office of Financial Aid, SAPAC, Wolverine Wellness, all 19 UM schools/colleges, ECRT, Government Affairs and Community Relations, and other departments/units to coordinate supportive, effective resources and interventions for students
- Serve on the Activism Response Team, responsible for in-person response to planned events that could be disrupted and spontaneous activities that are potentially disruptive to the campus community; directly address student organization leaders and other students in regard to campus policies, community expectations, and possible accountability processes
- Establish and maintain collaborative and consultative working relationships with agencies in the Ann Arbor community, including area hospitals and other resources for students
- Represent the Dean of Students Office to other University departments and the campus community through various training and presentation opportunities, resource fairs, and other outreach events
- Serve on various Student Life and University committees as a representative of the Dean of Students Office and Student Life
Reporting and Record-Keeping; Evaluation and Assessment (15%)
