To perform a variety of routine or specialized tests and procedures for use by physicians in diagnosis and treatment of patients in one or more areas of work, such as Histocompatibility and/or Flow Cytometry.
Provide Clerical/Administrative Support
- Answer phone calls, monitor call list, make critical value calls, report results and document calls, as needed.
- Scan documents (scan requisitions and worksheets); organize and file test reports and documents, file slides.
- Identify and correct incorrect orders and specimen issues, which include duplicate tests, missing or incorrect samples, missing information, and unacceptable specimens.
- Communicate effectively with lab staff, clinicians, and other customers to meet customer service expectations and maintains patient confidentiality.
- Manage inventory, unpack shipments, stock lab supplies, and reconcile invoices.
- Assist lab leaders in development in technical procedures, protocols, and projects, as needed.
Accessioning, Specimen Processing and Distribution
- Accession and process samples with accuracy which includes specimen receiving, centrifuging, aliquoting, and evaluating specimens for suitability of testing.
- Prioritize and accurately distribute patient samples within the laboratory consistent with quality assurance goals.
- Access and navigate the Pathology Document Control System, Hospital Information System (HIS), and Laboratory Information System (LIS) to accession patient specimens, requesting additional information from appropriate resources.
- Assist in Problem solving (duplicate tests, missing samples, incorrect samples, and missing information); call on unacceptable specimens (clotted, hemolyzed, wrong container etc.).
- Work with other laboratory personnel to process patient casework with optimal efficiency and accuracy (e.g. basic sample preparation and setup of assays or loading automation lines).
- Assist medical staff by attending procedures (bone marrows procedures, interoperative surgery), as required.
Laboratory Support / Maintain and Operate Instruments for Waived, Moderate and High Complexity Testing Instruments.
- Perform and document daily maintenance as specified in instrument procedures.
- Analyze patient samples as specified in the instrument procedures.
- Enter test results into laboratory databases.
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