Job Description Essential Duties & Responsibilities * Demonstrate expert knowledge of products, services and clinical recommendations to positively influence sales opportunities and implementations; portfolios include Consumables (Clave portfolio, PIVC, IV Sets, Oncology, and other ancillaries), Infusion Systems (Plum360, Solo, Duo, CADD, Medfusion), Temperature Management, Pain Management, and IV Solutions; Educate / train on the utilization of Lifeshield, MedNet and Pharmguard safety software system * Collaborate with sales team to develop strategies and action plans to clinically influence decisions toward new products and services and drive acceptance and satisfaction in multi-site or complex clinical environments through the Regional, Territory, and Account planning processes * Serve as lead nursing consultant and resource to internal and external customers in multi-site and/or complex environments for all Pre and Post Sales activities and Implementation plans * Serve as lead educator and liaison between internal resources and customers as it relates to product and system Implementations * Develop and lead in-service program of products at customer facility * Develop and lead account specific programs aimed at retaining or growing ICU Medical's product and service footprint * Track all projects in Klient or other * Mentor internal colleagues regarding best practices and changes in protocols * Conduct presentations and discussions with key individuals/groups to address clinical issues or concerns * Assist with product complaints, troubleshoot issues and liaison with other departments as necessary * Maintain relationship with customers and ongoing support to users * Maintain a high level of clinical and technical competence on relevant products, technologies, protocols, and programs. * Support local and national product trials, product simulations, and trade shows * Assist with RFP's as required * Work on special projects as they arise Knowledge & Skills * Possess leadership skills and customer focused * Self-motivated, energetic, professional, and able to perform job duties with minimal supervision * Excellent verbal and written communication skills, and strong presentation skills * Strong organization skills and able to multitask * Computer literate and proficient in Excel, Word, Powerpoint, and Outlook Minimum Qualifications, Education & Experience * Must be at least 18 years of age * Bachelor's degree from an accredited college or university is required * Current active RN license required, BSN or MSN preferred * Minimum of 4 years of Hospital nursing experience * Experience with specialization in IV Therapy, Critical Care, ED, Peds/NICU or Oncology * Leadership, mentorship or educator experience Work Environment * This job is a field-based role. * Work may be performed in a home office using standard office equipment, as well as on-site at customer locations * Position requires active and current compliance with all credentialing requirements, including COVID-19 vaccination, to perform the essential function of your role at customer locations. * While performing the duties of this job, the employee may be required to sit, stand and walk for long periods of time; depending on the needs of a customer. * As part of the scope of employment, the employee must hold a valid driver's license as well as comply and meet the requirements set forth in the Authorized Driver Policy to drive on behalf of the company. * Typically requires travel more than 50% of the time About Us ICU Medical has consistently provided you with clinical innovations that help solve real-world challenges. With the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in 2022, we are now a global market leader with a complete line of clinically-essential IV therapy and high-value critical care products for hospital, alternate site, and home care settings. We're ready to bring you consistent quality, innovation, and value in more areas than ever. Our focus allows us to bring you: * Dedicated and non-dedicated IV sets and needlefree connectors clinically proven to provide an effective barrier against bacterial transfer and colonization. * The industry's broadest IV smart pump offering covering large volume, pain management, and ambulatory needs. * IV medication safety software providing full IV-EHR interoperability with the highest customer satisfaction and compatibility with more EHR systems than any other company. * Significant US IV solutions manufacturing and supply capabilities. This role is based remotely; the incumbent may be remote in any state other than Colorado; California; Connecticut; Montana, Maine or New York. ICU Medical EEO Statement: ICU Medical is committed to being an Equal Opportunity Employer. We ensure that all qualified applicants receive fair consideration for employment regardless of race, color, nationality or national origin, ethnicity, sex, gender, religion or belief, marital or civil partnership status, sexual orientation, pregnancy or maternity, age, disability, or protected veteran status. If you are an individual with a disability and need reasonable accommodation to participate in the employment selection process, please contact us at [email protected]. We are committed to providing equal access and opportunities for all candidates. ICU Medical EEO Policy Statement Know Your Rights: Workplace Discrimination is Illegal Poster ICU Medical CCPA Notice to Job Applicants
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