Job Details

Job Description

General Purpose of Job:  

Responsible for the efficient and effective processing of patients through the clerical and clinical areas of the practice/clinic.  Under the general direction of the physician or advanced practice provider, provides high quality, compassionate patient care. 

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis.  Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• • Prepares patient for examination.  Obtains vital signs and chief complaint.  Appropriately documents information obtained.
  • Performs laboratory and diagnostic testing.
  • Answers, screens and triages telephone calls.  Takes accurate messages and distributes to the appropriate personnel within the guidelines of the practice.
  • Schedules tests and referral appointments for patients.
  • Administers oral and injectable medication.  Phones prescriptions to pharmacies.
  • Engages and helps promote patient/family teaching as appropriate; and provides an educational environment for patients and patient families.
  • Works gaps in care registries to help improve the quality of care.
  • Maintains all logs and required checks (i.e., refrigerator temps, medications, oxygen, etc.)
  • Maintains practice standards by participating in in-services, committees, etc.  May assist in developing and implementing quality control and practice policies.
  • Inventories, orders and restocks areas as necessary.
  • Maintains and cleans equipment and environmental safety as required.
  • Ability to provide clerical services and clinical services as required to maintain an effective practice flow.  Cross trained to work both clerically and clinically.   

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.