Job Description Position Overview: The Propane Manager provides operational support and leadership to the designated area to attain maximum efficiency in the production and delivery of products while ensuring that the highest level of customer service is provided profitably. The Manager also provides administrative support in compliance, regulation, and policy. Duties and Responsibilities: Include but are not limited to: * Assist in the development of long and short-term planning, policies, programs, and objectives of Keystone Cooperative. * Serve as liaison between the company and vendors, distributors, patrons, and employees. * Assist in the Annual Budgeting process in review and development. Periodically review financial statements and meet the annual budget plan for the location. * Responsible for the profitability of the designated area. Formulate policies and programs that help maintain and improve its competitive position and the profitability. * Projects a positive attitude to customers and employees at all times; provides outstanding customer service. * Direct and monitor assigned employees to accomplish established goals consistent with established production, service, and safety procedures. Inform personnel of communications, decisions, policies, and all matters that affect their performance. * Hire, train, develop and evaluate assigned employees. Take corrective action as necessary on a timely basis and in accordance with company policy. * Direct and coordinate various programs essential to the location operations (e.g., training, safety, housekeeping, cost reduction, worker involvement, security, etc.) Ensure compliance with policy, as well as current federal, state, and local regulations. * Work effectively and relate well with others. Exhibit a professional manner in dealing with others, working to maintain constructive working relationships. * Keep current on information and technology affecting functional areas to increase innovation and ensure compliance. * Performs other duties as assigned. Supervisory Responsibilities: * This job supervises assigned staff. Responsibilities are to: * Interview, hire, and train employees. * Plan, assign and direct work. * Evaluate performance. * Assist in Annual Performance Reviews. * Reward and discipline employees per policy. * Address complaints. * Resolve problems. Skills and Qualifications: * Excellent communication (written and verbal) and interpersonal skills. * Strong analytical, organizational, reasoning and problem-solving skills. * Able to execute on short-term tasks, while maintaining progress on long-term goals. * Able to work independently and as part of a team. * High responsibility and flexibility, with dedication to delivering results under pressure. * Adherence to the core values of Keystone Cooperative. Education and Experience: * Bachelor's degree (B. S.) from four-year college or university; and one to two years related experience and/or training; or equivalent combination of education and experience. #LI-LV1
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