Come work for OHM Advisors, the Community Advancement firm. With the singular mission ofAdvancing Communities, our diverse 750+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering. We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put people first. We create places for communities of people that help solve a problem and drive them forward- advancing the whole community today and well into the future. What You Will Contribute to OHM Advisors The IT Orientation Coordinator facilitates IT onboarding and offboarding of personnel by coordinating account management, hardware logistics, and process tracking across geographies. You will act as a key liaison between IT, HR, direct supervisors, and functional teams to resolve issues, vet requests, gather information, and maintain timely communication. The Coordinator also leads IT orientation and training sessions, manages documentation, evaluates workflows, and supports both new hires and IT team members during transitions. This role combines onboarding and offboarding coordination, user enablement, and knowledge management. Your Responsibilities IT Onboarding & Offboarding * Execute IT components of employee onboarding and offboarding * Monitor onboarding/offboarding lists, assign tasks by geography, and ensure timely form submissions and approvals by direct supervisors/managers * Address urgent onboarding and offboarding actions and special requests * Manage user accounts following offboarding, including retention and deletion * Support large-scale onboarding/offboarding events User Experience & Support * Serve as the IT point of contact for direct supervisors, HR, and staff regarding onboarding/offboarding * Periodically audit special work arrangements for select employees * Support new employees and check in periodically to address onboarding questions or issues * Monitor process efficiency and suggest improvements Knowledge Management & Learning * Deliver live IT training during HR-led orientation sessions * Manage and update training content for both live sessions and the LMS * Develop and maintain documentation for onboarding and offboarding processes * Provide general and IT-specific onboarding for new IT team members Technology Allocation & Recovery * Assign IT hardware and software to new employees according to role requirements * Assign and remove software licenses during onboarding and offboarding * Coordinate hardware returns to designated locations Monitor local hardware and software license inventories to ensure readiness and accuracy Requirements * Talents/Strengths: communication, technical and interpersonal writing, time management, organization, self-motivation, and a commitment to continuous learning * Associate's or Bachelor's degree in Information Technology, Education/Training, or a related field; or equivalent work experience * 3-5 years of team, office, or project management in a dynamic and fast-paced environment * Familiarity with modern workplace computer hardware and enterprise applications * Experience developing and presenting training and documentation materials Previous help desk or technology-related experience is beneficial but not required Benefits Summary At OHM Advisors, our people are our greatest asset. We're committed to providing a supportive and rewarding workplace that fosters personal and professional growth. That's why we offer a competitive benefits package designed to meet your unique needs. Benefits: * BCBSM Medical, Dental and Vision * Company Profit Sharing * Flexible Spending & Health Savings Accounts * 401(k) retirement savings plan with employer matching contribution * Paid professional association membership * Tuition & Certification Expense reimbursement * Volunteer Service Leave * 100% Employer-Paid Life Insurance * Short & Long-Term Disability Options Career Advancement & Enrichment Programs: * Voluntary Wellness Program * OHM Grad School * OHM University You can read more about each of these programs on our website. OHM Advisors is an Equal Opportunity Employer (EOE).All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #LI-CC1
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