Main Office: Off Site OVERVIEW The Systems Manager is responsible for overseeing and managing the companys enterprise-level systems strategy. Their primary role is to ensure that their assigned systems are operating efficiently, securely and effectively to support the manufactured housing, recreational vehicle, accounting/financial, and miscellaneous ancillary business objectives. JOB DUTIES * Develops and implements strategic system roadmap and initiatives to align with Suns goals and objectives * Partners with business leaders across Sun to inform and gain buy-in on the system vision, strategy, features, budgets, and priorities * Understand high-level of business processes performed at Sun across the various systems within the enterprise technology architecture * Stays informed of and has an understanding of high-level business processes performed at Sun across the various systems within the enterprise technology architecture * Oversees installations, configurations, and implementations on assigned systems * Monitors and ensures assigned systems' availability, performance, and security, promptly resolving any issues or business disruptions that may arise * Conducts regular system assessments and participate in security audits to identify vulnerabilities, risks, and areas for improvement and work to implement appropriate measures to mitigate them * Develops and maintains system documentation, including operating and support procedures, configurations, and technical specifications * Leads required upgrades and enhancements to the assigned system * Collaborates with external vendor partners and cross-functional internal team members to gather requirements, analyze needs, design, and implement appropriate system solutions * Oversees any acquisition, disposition, and conversion tasks related to assigned systems * Manages relationships with external vendor partners and technology teams for assigned systems * Maintains accurate system records, establishes contacts and effective support procedures, contract details, and manages key system dates * Partner with leadership teams to assess, recommend, and implement technology solutions that align with organizational objectives and meet compliance standards * Experience with ERP and sourcing platforms such as Netsuite, SAP, Coupa, or comparable systems * Stays abreast of emerging tech trends and best practices, recommend system enhancements, and drive the adoption strategy * Other tasks as assigned REQUIREMENTS * Bachelor's Degree in information technology or related field (required) * 5 years experience in product ownership, system administration, or system support role * 3 years experience in enterprise systems management, including the design, implementation, and maintaining source to pay technology including platform such a Coupa, Ivalua, SAP Ariba, or similar systems (preferred) * Demonstrated ability to manage multiple competing priorities * Excellent written and verbal communication skills * Ability to think creatively to solve customer requests using configuration * Strong negotiation, presentation, and reporting skills * Highly organized with strong attention to detail * Advanced proficiency in Microsoft Office Suite and Microsoft Visio * Demonstrated ability to take initiative and embrace change * Knowledge of configuration and support best practices and methodologies * Solid understanding of IT security principles and practices, including access controls, data protection, and compliance requirements * Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders * Excellent analytical and problem-solving abilities, with attention to detail and a commitment to delivering high-quality solutions REWARDING BENEFITS At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility. * Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family * Comprehensive Dental Plan * Vision Plan * Voluntary Health and Dependent Care Reimbursement Accounts * Life and Accidental Death and Dismemberment Insurance * Short and Long-Term Disability Coverage * 401(k) Plan with Sun matching contribution * Paid Parental Leave * Employee Assistance Program * Identity Theft Insurance * Legal Assistance Plan * Pet Insurance * Tuition Reimbursement program providing financial support to team members who further their formal education * Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation * Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more * Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty ACCESSIBILITY ASSISTANCE If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to [email protected]. "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job. US State Team Member Privacy Notice Southfield, MI, US Employment Type: Regular Classification: Full Time Job Reference: 133021 Job Segment: Manager, Management
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