Job Details

Description

**Applications are accepted until there are sufficient numbers of qualified applications or qualified candidate has been identified. The position could possibly close at any time.***

Under the supervision of a Mobile Health Unit Coordinator, participates with the medical operations of the Ingham County Mobile Health Unit. Assists health care providers with examinations and procedures to ensure an expeditious flow of patients through Mobile Health events. Upon direction of the provider conducts various tests to identify health problems in patients. Tasks include performing chart preparation, conducting initial interviews, preparing patients for examinations, administering medications, injections and standardized tests, and recording results. Check patient insurance eligibility and refer patients to healthcare enrollment assistance sites. Ability to provide clerical services and clinical services as required to maintain an effective event flow. Cross trained to work both clerically and clinically. May assist in training new employees and medical students to Mobile Health operations.

Essential Functions

1. Prepares assigned clinic area/site for activities to meet provider and patient needs according to established protocols and established checklists. Communicates with Mobile Health Coordinator about needed orders for materials, supplies, medications, vaccines, test kits and other items.
2. Receives patients and their families at a Mobile Health event or screening site. Coordinates initial patient interview, gathers background information, and assists in the completion of various forms and applications. Answers routine questions regarding operations and related services.
3. Prepares patients for examination by escorting them to examination spaces, documenting complaints and symptoms. Taking vital signs including temperature, blood pressure, pulse and pulse oximetry. Uses Cholestech machine and patient blood sample to check levels of cholesterol and related lipids and blood glucose levels. Measures height, weight and pediatric head circumference when/if requested. Records vital statistics and relevant visit information in patient electronic health record (EHR) where relevant.
4. Arranges for specialized testing, which may include communicating with patients and case managers regarding issues related to authorizations and benefits, as well as medical procedures and specialist referrals and diagnostic tests. Completes necessary paperwork and EHR documentation where necessary, contacts specialist’s offices, hospitals, labs or other facilities to make appointments as needed. Completes paperwork, notifies patients or caregivers and assists in tracking of referrals to ensure necessary care is completed. Forwards to proper personnel to complete referral authorizations as needed.
5. Administers standardized tests or performs procedures ordered by providers such as cholesterol checks, blood pressure checks, blood glucose and/or peak flow meter testing, or other requested onsite testing that can be done in Mobile Health settings. Assist health care professionals who are conducting medical examinations as required.
6. Collects specimens such as blood, urine and throat swabs per provider and/or standing order upon proof of competency. Perform CLIA duties and functions as Safety Monitor as needed. Collects or receives samples and conducts CLIA Waived tests per Ingham Community Health Department (ICHD) quality assurance training and documents within EHR. May prepare specimens to be sent to outside laboratories.
7. Documents all care and communication within the EHR per training and established procedure if required, and maintains client documentation per Mobile Health Unit protocols.
8. Provides care following established procedure under the model of care and according to Mobile Health Unit Standing Orders. Provides all care and communication according to the Health Department Core Values. Works with diverse people including non-English speakers, people with disabilities, low-literacy and/or non-reading people, and people facing other barriers to care to overcome barriers to obtaining health care.
9. Ensures that client records are kept secure and confidential and maintained consistent with Health Department policies and procedures and HIPAA standards.  Educates clients and families on their rights as related to privacy of medical information.

• Performs other duties as assigned.
• Must adhere to departmental standards in regard to HIPAA and other privacy issues.
• During a public health emergency, the employee may be required to perform duties similar to, but not limited, to those in his/her job description.

Employment Qualifications

Education: Possession of a high school diploma or equivalent. Graduation from a recognized Medical Assistant program and credentialing as a Medical Assistant such that they meet the federal CMS guidelines for Meaningful Use compliance. Current CPR training must be maintained during employment.

Experience:  Prefer six months experience in a clinic setting.

Other Requirements:

• This position requires the ability to communicate and respond to inquiries both in person and over the phone.
• This position requires the ability to operate a PC/laptop and to enter & retrieve information from a computer.
• This position requires data entry into MCIR and Nextgen systems.
• This position requires the ability to handle varying and often high levels of stress.

Working Conditions:

• This position works in an indoor environment. There is no planned exposure to prominent lights, noises, odors, temperatures or weather conditions.

• This position requires the ability to sit, stand, walk, traverse, climb, balance, twist, bend, stoop/crouch, squat, kneel, crawl, lift, carry, push, pull, reach, grasp, handle, pinch, type, endure repetitive movements of the wrists, hands or fingers.