Hours of Operation: 9am to 5:30pm Site - Detroit Tower This position is responsible for a variety of clerical duties in support of claims processing which requires a familiarization with standard work routines. * Receives sorts, ages and logs incoming mail/claims. * Scans claim for completeness and aged multiple corporate receipt dates requiring priority. * Checks basic subscriber, provider and eligibility information. * Make corrections to claims. * Handles general correspondence. * Prepares internal claim forms and GI letters. * Adhere to established standard as cited in Service Level Agreement. * Process surveys and other seasonal corporate documents. * Prep internal documents from various departments for storage. * Index claims for retrieval via Content Manager. * Perform other related duties as assigned. QUALIFICATIONS * High school graduate or GED equivalent is required. * Six (6) months experience in a high-volume processing area. Ability to use/operate office machines such as desktop PC, calculator, reader printer, hand-held scanner, and photocopier. * Knowledge of BCBSM claims flows/techniques including sorting, coding, and data entry, some of which may be specific to department. * Knowledge of BCBSM claims processing terminology, some of which may be specific to department. * Other related skills and/or abilities may be required to perform this job.
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