Summary
Manages the creation, development, coordination, and implementation of NMC Extended Educational Services’ (EES) internal operations for the purpose of fulfilling the College’s mission of delivering lifelong learning opportunities to transform lives and enrich our communities. This position plays a key role in both optimizing operations and managing the internal functioning of the EES office in order for the programming/marketing/administrative team to optimize efforts for revenue generation as listed in the strategic plan. The position oversees and manages the budget and all associated processes. Manages supplemental workers, student workers, and volunteers. Oversees all aspects of registration and carries out related activities relevant to students, instructors, and the EES team. This includes collaboration and communication with other NMC departments and outside partners and stakeholders. The position oversees customer service and support for the functions within the EES department, including clerical and administrative services, cashiering and communications.
Qualifications
Associates degree (Required)
Minimum of 2 years’ experience in office management or a related field (Required)
Proven experience coordinating the work of others (Required)
Proven experience developing new processes (Required)
Basic working knowledge of Google Suite (Preferred)
2+ years of experience managing a budget in a professional setting (Preferred)
2+ years of experience managing people (Preferred)
Fluency in social media platforms and registration or customer management software systems (Preferred)
Associates degree in business field (Preferred)