Are you a people-focused professional who thrives in a fast-paced healthcare environment? CMU Health is seeking a Check-In Associate to serve as the first point of contact for patients in our Surgery Department. If you have a warm personality, strong organizational skills, and a passion for delivering excellent service, we want to hear from you!
What You’ll Do
- Greet and direct patients and visitors in a courteous and helpful manner
- Register patients and verify insurance and demographic information in Epic
- Schedule appointments according to departmental protocols
- Collect co-pays and prior balances, ensuring accurate posting
- Answer incoming calls and route messages appropriately
- Prepare charts and assist with patient flow to ensure a seamless check-in experience
What We’re Looking For
- High school diploma or equivalent required
- Customer service experience in a fast-paced setting
- Proficient with computers; experience with Epic or similar systems preferred
- Excellent verbal and written communication skills with a respectful and inclusive approach
- Prior medical office or healthcare experience a plus
Why CMU Health?
- Supportive, team-oriented environment
- Meaningful work that impacts patient care from the very first interaction
- Competitive compensation and a robust benefits package
Make a difference from the front desk. Apply today and be the friendly face that welcomes patients to CMU Health.
CMU is an AA/EO institution, providing equal opportunity to all persons, including minorities, females, veterans, and individuals with disabilities.
