DUTIES: Preparing the execution and the support of OTA operation on vehicles for plants, aftersales and customers, creating and maintaining project timelines; reporting status of project to global team; enabling environment for OTA testing in all platforms; leading/ supporting technical discussions; updating future OTA schedules; calculating, creating and maintaining development, fleet and production campaign reports; preparing documentation and deliverables necessary to operate OTA updates; Be the “voice of operations” in the projects; participating to recurrent FOTA meetings making decisions with all the departments involved in new campaigns as a key actor; establishing and managing Over the Air (OTA) updates; monitoring OTA updates and take operation actions to reduce failures and improve update success rate; reporting update success rate, campaign performance and outliers; managing OTA update costs; enabling
resolution of issues, defects and closure of tasks in Stellantis systems (JIRA, EE Portal, Polarian, etc…); tracking and managing related field issues; tracking, troubleshooting and managing related defects; applying quality and documented process as make necessary proposal and changes to enhance existing processes for better efficiency; Identifying opportunities for quality and productivity improvement and implement appropriate initiatives, demonstrate leadership in not just finishing the tasks but removing technical impediments for the team members; communicating technical project status to management and key stakeholders; working with other departments and existing teams to develop project and technical controls and standards that will enhance the effectiveness of the organization’s project execution processes (phase gate process); ensuring documented traceability from requirements through test cases and through launch; managing issue triage, documentation, prioritization, root cause analysis and resolution working closely with business and development teams; documenting and communicating lessons learned to global team. driving continuous improvements through change management of Connected Vehicle applications and services.
