Job Title: Social Work Supervisor
Reports to: Project Choices Director
Work Location: Lansing, MI
Work Schedule: Monday – Friday, 8:00am to 5:00pm, 40 hours per week.
Compensation: 33.95/ hr. plus comprehensive benefits package including 100% employer paid pension, generous time off and 14 paid holidays.
General Responsibilities: Responsible for the overall supervision and administration of the Supports Coordinator and Case Coordinator component in the Project Choices Program, a long-term care system designed to serve the elderly and disabled who are at-risk of entering a nursing facility or who are residing in a nursing facility. Promotes and practices the principle of Person-Centered Thinking. Directs, monitors, and evaluates Supports Coordinators and Case Coordinators in the provision of participant services. Participates in the development and implementation of the quality systems designed to measure and evaluate quality indicators and outcomes.
Essential Job Functions: (Reasonable accommodations will be provided, if necessary, for individuals with disabilities who can perform the essential job functions.)
- Using the principles of Person-Centered Planning, consults, evaluates and directs the Supports Coordinators and Case Coordinators in all work-related matters.
- Oversees Supports Coordinators and Case Coordinators including, but not limited to, reviewing participant charts, authorizing Care Plans, approving the purchasing of services, and resolving billing issues.
- Helps resolve disputes between participants, service providers and staff.
- Monitors Supports Coordinator/Case Coordinator COMPASS dashboard analyzes Supports Coordinators/Case Coordinators performance and provides feedback.
- Input Nursing Facility Level of Care Determinations (NFLOCD) into the State database after reviewing the comprehensive assessment in COMPASS to ensure consistency.
- Monitors Critical Incident Portal, reviewing entries, and approving for MDHHS.
- Member of the Quality Assurance Team
- Oversees 24 hour on-call services and acts as back up on a rotating basis
- Provides input to the Quality Manager into in-service training and staff development activities as required.
- Conducts meetings on a variety of topics and assists with internal & external presentations as needed; co-leads monthly case conference and oversees hospitalization meeting lead by Lead Supports Coordinator.
- Works closely with the Nursing Supervisor, providing guidance, direction and supervision in their absence.
- Assists with quality activities to prepare for and respond to the Clinical Quality Assurance Review (CQAR) and Administrative Quality Assurance Review (AQAR).
- In conjunction with the Nursing Supervisor, supervises and trains Supports Coordinators/Case Coordinators and Administrative Assistants. Makes recommendations for employment, terminations, corrective action, and conducts performance appraisals to maintain Agency standards. Trains and supervises students.
- Is an active member of the agency Compliance Team.
- Examples of essential job functions listed do not include all tasks which may be required for this position. Duties and responsibilities may be added, deleted, or modified.
Knowledge, Skills & Abilities:
- Commitment to the organization’s missions and goals.
- Computer skills sufficient to learn specific departmental software programs.
- Ability to maintain confidential information regarding all aspects of participant, volunteer, employee, and agency information.
- Ability to work independently or as part of a team.
- Ability to communicate effectively and establish good relationships with staff, participants, volunteers, and vendors.
- Ability to represent the Agency in a professional manner.
- Must be able to adjust priorities to meet deadlines in a timely manner.
- Must have proven leadership skills and characteristics.
- Must have excellent verbal and writing skills.
- Ability to make quick, sound, and effective decisions.
- Working knowledge of budgets, financial resources, and accounting principles.
- Ability to meet department standards with regard to job knowledge, participant focus, initiative, productivity, communication, teamwork, and attendance.
Requirements:
- Master of Social Work is required.
- Must have five years of Social Work experience. Experience with the elderly and/or people with disabilities is preferred.
- Previous supervisory experience is preferred.
- Must have a valid and current Michigan Social Work License in good standing.
- Must have a valid Michigan’s Driver’s license in good standing (less than 4 points).
Working Conditions:
- The work environment is a typical office setting. Safe work practices in regard to office equipment, avoiding trips/falls and fire regulations are required. Occasionally, outside visits to residential homes are necessary and exposure to varying environments, temperatures and noise levels increase.
- Physical mobility is required for sitting, walking, standing, bending, and lifting/holding/carrying objects of up to 20 pounds. Ability to enter and access information using a computer. Must be able to drive. Must be able to communicate effectively with participants, co-workers, and vendors in person and over the telephone.
- Sensory requirements include exposure to uniform temperatures, conversational noise levels and everyday office activities.
- Mental requirements include the ability to handle varying and intense levels of stress.
Tri-County Office on Aging is an Equal Opportunity Employer
