Customer Service Representative II
Top Job
Located in Caledonia,MI
Job Summary:
A Grand Rapids company has a full time opening for a level II Customer Service Representative. The Customer service Representative will be responsible for accurately initiating incoming orders into internal database and responding to incoming inquiries on orders, products, and pricing. Successful candidates are detail oriented and able to meet the high accuracy rates of data entry and typing functionalities for this position. Candidates with professional phone voice, communication, multi-tasking and problem solving skills who are willing to be a team player within a growing department are needed. Candidates should have the ability to execute the company plan to achieve daily and monthly goals and build knowledge of the company product lines.
Location: Grand Rapids SE
Position Type: Evaluation Hire
Pay: $ 14.00 per hour
Schedule: Training hours- 8:30am to 5:00pm, once fully trained 10:00am to 6:30pm
Qualifications:
Must obtain professional phone voice and strong communication skills.
1 year minimum experience, equivalent combination of education and experience.
High School Diploma or GED required.
National Career Readiness Certificate (NCRC) preferred, but not required.
About Express Employment Professionals:
Express can help you find the type of job that is a perfect fit for your needs and abilities, and you'll never pay a fee for our services and support. Whether you're looking for a full-time position, part-time work, or a more flexible schedule, Express can place you in a wide range of jobs that meet your employment goals, including Administrative, Commercial, and Professional positions. In 2014 we put over 2500 people to work in the West Michigan area. Let us help you today!
Benefits Available to Eligible Express Associates:
- Medical Plan
- Dental Plan
- Holiday Pay (6 Days Observed)
- 401(k) Retirement Savings Plan
- Vision/Eyewear Plan
- Vacation Pay
- Life Insurance
- Prescription Drug Reimbursement
- Scholarship Program
- Short-Term Disability
- Referral Bonuses
For a complete listing of all open positions, visit www.expresspros.com/GrandRapidsMI/Job-Openings.aspx.