Crusecom Technology Consultants, LLC is seeking an organized, efficient IT manager to join our growing organization. In this position, you will be responsible for the overall planning, organization, and execution of all information technology within the organization. You will direct the IT staff to carry out the support and maintenance of existing applications and development of new technical solutions.
IT Operations Manager responsibilities include monitoring network infrastructure and resolving system and trouble ticketing issues. You need to have experience with IT performance management, network administration, database administration and system security. If you're also familiar with data protection regulations, PCI Standards and able to juggle multiple projects, we'd like to meet you.
- Maintain and optimize network and running regular checks on network and data security
- Responsible for devices and password management
- Oversee Data backup and system security operations (e.g. user authorization, firewall)
- Identifying and acting on opportunities to improve and update software and systems
- Developing and implementing IT policy and best practice guides for the organization
- Designing training programs and workshops for staff
- Conducting regular system audits, updating IT policies and procedures
- Participating in PCI Audit and Client Risk Assessments
- Running and sharing regular operation system reports with senior staff
- Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
- Providing direction for IT team members, resolve escalated issues by IT staff
- Manage contracts with vendors and software/application licenses
- Identifying opportunities for team training and skills advancement
