Job Details

Community Impact Leader I

Grade 12 / Exempt
Reports to: Vice President Marketing
Employment Status: Full-Time
Location: Wackerly – Midland, MI 48640, USA
Work Model: Hybrid (3 days in office; evening, weekend hours, and travel required)

Position Summary

Are you passionate about building community relationships and fostering a culture of giving and empowerment within your team? Members First Credit Union is seeking a strategic Community Impact Leader to drive M1’s outreach, partnerships, sponsorships, and volunteerism efforts aligned with our Giving Pillars: Education, Housing, and Well-being. Evening, weekend hours, and travel are required to support events and foster meaningful connections.

We strive to create an atmosphere of belonging with no judgment, just opportunity. We are interconnected to each other, and when we embrace our true authentic selves, we are stronger. We will empower you to be the best version of yourself while helping you to flourish in work and life. Come join us to help create thriving communities!

The primary purpose of this position is to assist Members First Credit Union to deliver on its mission, vision, and brand promise. You will do this by living out our core values in every service contact to both internal and external members. At the heart of our Employee Value Proposition lies the belief in purpose, belonging, and joy, fostering a culture where every team member feels invested and encouraged to make a meaningful impact in the lives of others.

Essential Duties

• Lead all community outreach, partnership, sponsorship, and volunteerism activities for M1 with a focus on M1’s Giving Pillars of Education, Housing, and Well-being.

• In collaboration with the VP of Marketing, develop a public affairs strategy that strengthens our credit union’s reputation as a partner of choice using the levers of external communications, media, community engagement, philanthropic giving, and team engagement.

• Through leadership, create a positive, empowering environment for team members to allow for goal success and professional development.

• Develop a Community Impact team that has a passion for our members, communities and vision to “Create Thriving Communities”.

• Be a visible presence in the community, actively representing the credit union to foster strong relationships and champion initiatives through M1’s Giving Pillars.

• This is a hybrid position with the expectations of 3 days in the office.

• Successfully obtain Certified Credit Union Financial Counselor (CCUFC) designation through America's Credit Unions within first year of service with M1.

Duties and Responsibilities

Leadership

• Supervise employees, conduct interviews, schedule and track hours, perform evaluations and disciplinary actions (submit to VP prior to HR).

• Collaborate with the Culture & Employee Development team on Community Summit volunteering/giving events.

• Manage tracking software, budget, and decisions on sponsorship requests.

• Provide thought leadership on philanthropic impact and brand influence.

Community Outreach

• Create strategic partnerships with nonprofits, schools, and businesses.

• Coordinate and execute volunteer efforts and organized events.

• Attend community functions (Chambers, Schools, Nonprofits, etc.).

• Act as a liaison for branch Community Impact activities.

• Seek leadership roles in community boards and committees.

• Represent M1 in trade associations like the Michigan Credit Union League.

Public Relations & Communications

• Work with Marketing to promote Community Impact events on social media.

• Lead monthly Collab Call communications on events and initiatives.

• Identify award opportunities and coordinate submissions (e.g., MCUL, ACU, Contact Magazine).

Measurement & Reporting

• Analyze and report on KPIs related to engagement and outreach.

• Provide quarterly Giving Pillar reports to executive leadership.

• Maintain inventory of materials, donations, and event supplies.

Scholarship Program

• Lead M1’s annual scholarship program and Swinging for Scholarships golf event.

• Prepare post-event or training reports with insights and implementation ideas.

• Perform other duties as assigned.

Qualifications and Expectations

• Ability to motivate and positively influence others

• Self-starter with strong organizational and time management skills

• Ownership mentality and ability to manage multiple priorities

• Strive to exceed personal and departmental goals

• Be a brand and culture advocate at all times

• Skilled in public speaking and presenting to groups of all sizes

• Manage initiatives from planning through execution

• Excellent verbal, written, and electronic communication

• High-level knowledge of credit union services and community development

• Outgoing, innovative, and network-savvy personality

• Ability to handle sensitive information with confidentiality

• Must be flexible to work evenings, weekends, and travel as needed

• Courtesy, tact, and diplomacy required in internal/external communications

• Apply and maintain knowledge from FiCEP (Financial Counseling Certification Program)

Physical Requirements

• Ability to move or transport up to 25 pounds

• Able to remain stationary for 2–4 hours at a time

Work Environment

• Maintain a neat and organized workspace

• Routinely clean/disinfect work surfaces and electronics

• Maintain confidentiality when away from desk/workstation

Education and Experience

• Bachelor’s degree required

• 3–5 years of related experience in community event planning, program development, and engagement

• Excellent interpersonal and written communication skills

• Advanced computer skills, including graphic design, website management, and social media

• Proficient in Microsoft Word, Excel, Outlook, Publisher, PowerPoint

Qualifications

Education

• Bachelor’s Degree (Required)

Experience

• Advanced computer skills including some graphic design, website development, and social media communication

• 3–5 years: Similar or related experience in community event planning, program development, and community engagement

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.