General Purpose of Job:
Following established procedures obtains blood specimens for clinical laboratory analysis for the patient population served by Sparrow Health System. Distributes specimens promptly to the laboratory, performs moderately complex point-of-care testing, and maintains clinical and professional competency
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
- Verifies patient identity utilizing the established procedure.
- Performs phlebotomy services accurately and efficiently.
- Performs venipunctures, arterial punctures, blood cultures, micro collection technique (i.e., heel and finger punctures) according to policy.
- Monitors blood collection schedule for STAT, Timed, and Routine collection and prioritizes the workload.
- Utilizes SOFT lab to track and log specimens.
- Demonstrates a positive, professional image when interacting with patients, staff, students, and others in the hospital.
- Adheres to established policies for attendance, appearance, punctuality, and professional performance.
- Assumes personal responsibility for professional growth and development.
- Assists team leaders with quality improvement operations and direct patient care activities.
- Responds to patient needs and meets their expectations.
- Adheres to infection control policies for blood borne pathogens.
- Serves as a role model by always adhering to the ICARE values.
- Demonstrates knowledge and respects patient, service provider, organizational confidentiality and HIPAA security procedures and protocols.
- Follows established HIPAA privacy procedures and protects patient rights and confidentiality.
| General Requirements |
• Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. • Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). • Role model behaviors that value the diversity of our caregivers, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. • Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). • Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities. • Adheres to policies and procedures designed to avoid, prevent and reduce the spread of communicable diseases. |
| Work Experience |
• See education requirements |
| Education |
• High School Diploma or GED • Successful completion of a formal phlebotomy education program/course OR Medical Assistant Program OR one-year experience as a phlebotomist OR completion of the Sparrow Laboratory Phlebotomy Trainee Program |
| Specialized Knowledge and Skills |
• Ability to read, follow directions, and perform procedures associated with specimen collection, handling, and processing. • Strong "customer first" focus • Ability to work well under highly stressful conditions • Ability to effectively communicate with patients, co-workers, and others • Basic computer knowledge • Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job. • Previous phlebotomy experience. Preferred. |
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University of Michigan Health Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
