Overview
Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking motivated people.
Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services and background checks.
Job Skills / Requirements
The primary responsibility of this position is to supervise the installation and service departments of the branch. This includes mentoring and empowering employees so as to complete tasks in a highly efficient manner as well as working with customers to ensure the work completed exceeds their expectations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why Per Mar Security?
Per Mar has established itself as a security industry leader, providing the most advanced and comprehensive security solutions to customers in the Midwest for over 65 years. We strive to maintain a customer-centric focus, while experiencing sustainable growth and continually evolving our products to leverage technology to offer the best protection for our customers. This commitment drives us to attract, develop and invest in our employees to enable them to provide superior customer service.
In this role, we offer you the opportunity to:
Nurture and develop a high-performing team
Shape the future of our organization through mentorship and leadership
Enjoy competitive compensation, including a company vehicle, laptop, and cell phone
Benefit from generous PTO, 401K with match, and comprehensive insurance coverage
Influence growth and change in a dynamic, fast-paced environment
As a People-Centric Operations Leader, you will:
Cultivate a culture of continuous learning and improvement
Empower your team to excel in system design, installation, inventory, and service
Foster collaboration between Operations and all other teams, including Sales, Customer Service, and the Monitoring Center
Develop and implement strategies to enhance employee skills and customer satisfaction
Guide the enforcement of operations policies and procedures
Inspire and motivate staff through effective hiring, training, and evaluation processes
Spearhead initiatives to improve branch operations and customer support
Mentor technicians in security technology and monitoring center operations
Champion false alarm reduction efforts and service efficiency improvements
Your role in developing people includes:
Creating personalized growth plans for team members
Providing regular training opportunities to meet client and company needs
Identifying and nurturing potential leaders within your team
Fostering a supportive environment that encourages innovation and problem-solving
Conducting performance evaluations that focus on individual and team development
To excel in this role, you'll need:
A passion for developing others and a track record of successful team leadership
3-5 years of experience as a lead technician, manager, or supervisor in the Electronic Security Industry
Solid knowledge of installation, design, and repair of Electronic Security Systems
High School Diploma or GED (Technical training or related degree preferred)
Ability to obtain required industry licensures/certifications
Willingness to pursue NICET II certification within a specified timeframe
Valid driver's license
Strong mathematical skills and knowledge of fire and electrical codes
Excellent communication and interpersonal skills
Flexibility for occasional overnight travel
Join us in shaping the future of security through people development and technological excellence!
Certification Requirements (All)
NICET
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, 401K/403b Plan
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
