The following at-will job posting will remain open until filled.
MEMBER SERVICES ASSISTANT
Summit on the Park
Part-Time
Pay Rate: $16.31 per hour
REQUIRED SCHEDULE
Available shifts: Monday–Friday, 6:00am–10:00pm; Saturday–Sunday, 7:00am–8:00pm
Must be available every other weekend
See what it's like to work as a Member Services Assistant!
https://www.youtube.com/watch?v=_vMuLXGQqRI
Being part of the Canton Township team comes with some amazing perks! Click on the following link to see a little of what we have to offer:
https://www.canton-mi.org/DocumentCenter/View/9870/Employment-Perks-82521
JOB DESCRIPTION
DESCRIPTION OF DUTIES:
This position is responsible for performing daily front desk duties while providing excellent customer service to guests and members at the Summit on the Park.
EXAMPLES OF WORK: (Note: These examples are intended merely as illustrations of the various types of work performed.)
- Responsible for facilities and equipment appearance and cleanliness.
- Responsible for responding to, communicating, and documenting emergency situations, including, but not limited to, First Aid, Severe Weather, and Missing Child.
- Greets and interacts with participants and families in a positive and friendly manner and provides excellent customer service.
- Answers the telephone promptly and in a positive and friendly manner.
- Ensures the front desk is organized and performs general cleaning duties.
- Ensures safety rules, policies, regulations, and procedures are followed by the public and employees.
- Responsible for enforcement and compliance with safety program rules and procedures.
- Prepares and provides information and reports as requested.
- Registers/signs up guests for memberships, programs, classes, and activities using company software.
- Works with community organizations, groups, and individual citizens to promote a safe and welcoming environment.
- Attends and assists with staff meetings as required.
- Ensures accurate money handling in accordance with Summit policies.
- Reconciles and records cash, credit card and check transactions daily.
- Performs other duties as assigned.
ESSENTIAL JOB FUNCTIONS - KNOWLEDGE, SKILLS, AND ABILITIES:
- Minimum age of 18 years old.
- High School Diploma or GED required.
- Previous experience in dealing with the public in a mature and responsible manner.
- Previous experience in money handling preferred.
- Strong organizational and communication skills required.
- Ability to work a wide variety of shifts, including mornings, afternoons, evenings, weekends and holidays.
- Ability to respond to emergencies in a calm and efficient manner.
- Ability to clearly communicate procedures, problems, and policies to fellow employees and the public in a tactful and courteous manner.
- Previous community center or facility operation experience preferred.
- Ability to work in a fast-paced environment, checking in members and guests.
- Basic computer skills required.
- This is an "At-Will" position: Work assignments and hours scheduled are based on availability, division requirements, and within the confines of the budget. Schedules and work hours are not guaranteed and are subject to change at any time due to division needs, budgeting, and staff availability.
PHYSICAL DEMANDS:
Reasonable Accommodations: Canton Township provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact the ADA Coordinator at (734) 394-5260. We encourage all interested qualified applicants to apply for open positions. Requests for accommodations will be reviewed case-by-case.
- Stand - Frequently
- Walk - Frequently
- Sit - Occasionally
- Use of hands/fingers - Frequently
- Reach - Frequently
- Climb - Occasionally
- Crawl - Occasionally
- Squat or Kneel - Frequently
- Bend - Frequently
Lift/Carry
- Less than 10 lbs - Frequently
- 10 - 29 lbs - Frequently
- 30 - 59 lbs - Occasionally
- 60 - 100 lbs - Rarely
Push/Pull
- Less than 10lbs - Frequently
- 10 - 29 lbs - Frequently
- 30 - 59 lbs - Occasionally
- 60 - 100 lbs - Rarely
Reports To: Member Services Supervisor / Member Services Coordinator
Job Description Updated: January 11, 2016
Posting Information: Member Services Assistant (Part-Time)
- This is a part-time job opportunity. An employee in this position can work up to 29 hours per week year-round. Work hours, however, will be solely determined based on workload and availability.
- This is an at-will position. Hours are limited and will vary based on the operational needs of the department. Employees in this position will be classified as part-time employees.
- All candidates will be notified via EMAIL of the disposition of the employment application.
- Being hired to fill a vacant position will require reference checking, background information, working history verification, physical exam, drug screen, and new hire orientation.
- Must meet the minimum requirements for the position to be considered.
- This is an external posting open to all applicants. A completed application must be submitted to be considered for this position. Applications not completed in their entirety will not be considered.
- Create an account to apply online or pick up a paper application in the Human Resources Department.
The Charter Township of Canton provides equal employment opportunities (EEO) and is committed to a workplace free of discrimination and harassment based on race, color, religion, age, gender, sex, pregnancy, national origin, disability, height, weight, gender identity, marital status, military status, sexual orientation, veteran status, genetic information, or any other characteristic protected by law. Canton Township takes great pride in the diversity of our community and promotes diversity in the workforce.
