- High school diploma or equivalent. Associates degree or equivalent in a computer related field is preferred.
- Two or more years of recent and relevant related experience and advanced skills in working with and/or supporting computing devices, applications, and databases. A computer related degree may be used in lieu of the experience requirement.
- Analytical ability and computer skills necessary to identify and resolve a variety of help desk technology issues, as well as to evaluate information and situations to determine the appropriate course of action without supervisor approval
