Job#: 2084045
Job Description:
Position: Technical Analyst
Duration: Long-Term Contract
Location: Remote - must sit in EST/CST
Job Summary
The Technical Analyst serves as a key liaison between business units and enterprise systems developed in Java/J2EE technologies. This role involves analyzing system, data, and application issues, and delivering technical solutions to support end users and customers effectively.
Primary Responsibilities
- Provide technical support for software, hardware, and operating systems, including researching, testing, and communicating solutions
- Escalate issues appropriately to other Technology Services teams when necessary
- Analyze system impacts and propose process or application changes, including updates to file layouts and web services
- Extract and analyze data using basic to complex SQL queries to support issue resolution, solution development, and testing
- Debug Java applications to identify root causes and recommend solutions, collaborating with development teams for implementation
- Create and document test cases to support development and ensure quality assurance
Required Technical Skills
- Strong analytical and problem-solving abilities
- Proficiency in writing and optimizing complex SQL queries for data extraction and performance enhancement
- Familiarity with object-oriented programming concepts
- Basic understanding of web services (REST or SOAP)
- Ability to assess software changes and determine system impacts
- Experience with incident management and support ticketing systems
- Flexibility to adapt in a fast-paced, dynamic environment
- Excellent communication skills for effective collaboration with internal and external stakeholders
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.
