At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service.\n\nWhy Vertiv is the best company for Field Service professionals:\n \n \n * Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture \n * Company leaders have many years of hands-on Field Service experience in this industry and many others \n * Tremendous focus is placed on employee technical and leadership development \n * Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning \n * Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more \n * Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides \n * Company-wide commitment to promoting a strong work/life balance \n * An employer-of-choice for Veterans with technical backgrounds \nResponsible for the technical start- up for large, high-profile orders as directed by the Site Leader and Senior Project Start Up Engineer. The PSE will rely on direction to perform a number of work-related tasks and is capable of working under direct supervision or independently based upon training and experience.\n\nESSENTIAL JOB FUNCTIONS\n\nTECHNICAL\n \n \n * Render on site and phone assistance to customers. \n * Perform work related tasks according to company guidelines for scheduled maintenance \n * Implement Field Change Notices according to published guidelines \n * Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips \n\nSAFETY \n \n \n * Operate in a safe manner in accordance with published safety guidelines \n * Must wear appropriate PPE as per company guidelines and accordance with job duties \n * Adhere to work hours policy guidelines \n * Report all work related accidents or injuries within 24 hours to the appropriate personnel \n\nADMINISTRATION\n \n \n * Provide accurate and timely reporting according to company guidelines \n * Time cards, expense reports, mileage reports, ticket closure, forms et al. \n * Maintain individual inventory in accordance with company policy \n * Maintain company property according to company policies \n\nCUSTOMER SATISFACTION\n \n \n * Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment \n * Strive to provide all customers a "first time fix" for their equipment \n * Maintain customer satisfaction rates according to company guidelines \n * Attend Customer Meetings as required \n\nPERFORMANCE\n \n \n * Maximize productivity by combining service opportunities \n * Complete all work in an efficient and timely manner \n * Capable of making technical decisions under pressure \n * Maintain productive utilization rate according to company guidelines \n * Perform inventory cycle counts according to company guidelines \n * Adhere to company dress code and safety regulations \n * Meet or exceed on-site response time requirements for each customer \n * Understand and comply with company startup/escalation processes and procedures \n\nKNOWLEDGE, SKILLS & ABILITIES\n \n \n * Equivalent industry experience and/or Technical or Undergraduate Degree \n * Strong Interpersonal Skills \n * Professional \n * Reliable \n * Team Player \n * Familiarity with electrical / electronic test equipment and fundamentals \n * Must be able to read and interpret electrical line diagrams and blueprints \n * Ability to make basic site evaluation skills to include: environmental temperature, and general operating conditions \n * Elementary fix/repair techniques based on directed supervision \n * Capable of completing tasks and return unit to full operating conditions based upon directed supervision \n * Ability to summarize and report all work related tasks performed \n * Strong skill sets: \n \n * Communication skills \n * Customer service skills \n * Troubleshooting skills \n * Safety procedures \n * Organizational and planning skills \n * Computer skills \n * Mechanical aptitude \n \n\nTRAVEL REQUIREMENTS\n\n \n * Ability to become factory certified on a variety of products that interact with Liebert systems. Expert working knowledge of Electrical Power Distribution, Generators, Switchgear, Automatic Transfer Switches, et al. \n * Willing to travel anywhere in North America ~80% of the time. Schedule is dependent upon project work and is flexible to the degree it can be. This is worked out on a case by case basis with your assigned project manager. PTO scheduled in advance can and will be accommodated. \n * Does NOT require relocation to a Vertiv headquarter or regional office at this time. \n * This is "project work" which typical projects last anywhere from 6-12 months on average. It can vary based on schedule and progress. \n * Options for downtime (i.e. in between projects), employee can take PTO, training, regional work, and "home office" work. \n * Typical schedule is to work 4-6 weeks consecutive and then 1-2 weeks back at "home base" depending on project schedule. This varies based on the phase of the project. \n * Expect to receive accelerated on-job-training (OJT) and experience due to the nature of this work. \n * Excellent career jump start and then settle down in a region (if and when you choose to do so) \n\nSTANDARD SAFETY AND TRAINING REQUIREMENTS\n\n \n * Field New Hire Orientation \n * OSHA 30 Hour Construction \n * NFPA 70E Electrical Safety (Instructor Led) \n * Services Safety Online Safety Courses \n * CPR/First Aid/ AED Training \n * Electronic Quality Systems \n * CAR/PAR \n * Injury Incident Reporting \n * Safety Incident Reporting \n * Stop Work Authority Policy \n\nWORKING CONDITIONS\n \n \n * Travel is required \n * Flexible schedules (weekends, evenings, and holidays) \n * Valid driver's license \n * Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. \n\nPHYSICAL REQUIREMENTS:\n \nWhile performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel To view the full job description please use the link below. https://www.aplitrak.com/?adid=YmJnZW5lcmljLjU3MzM3LjEyMjQ4QHZlcnRpdmNvbXAuYXBsaXRyYWsuY29t
