As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.
What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Optimal Care is where your dedication meets a rewarding career.
Award winning health care services provider. We are recognized as a top place to work for dedicated, skilled employees and as a leader in the Midwest for delivering exceptional, patient-centered Physician Services, Home Health, and Hospice Care.
Exceptional Benefits:
- Medical, Dental and Vision Insurance
- Short-Term Disability, Long-Term Disability and Life Insurance
- Paid Time Off (PTO)
- 401(k) Retirement Plan
- Mileage Reimbursement
- Company Vehicle Program
- Cutting Edge Technology
Responsibilities
The Receptionist is responsible for greeting visitors, receives and routes incoming telephone calls as appropriate. Receptionist also performs data entry responsibilities as needed. Provides clerical support and assists with projects as delegated. Promotes and performs Outlook Calendar functions including committee meetings and conference room scheduling. Perform all outgoing and incoming interdepartmental mail functions and office supply maintenance. In this role you will also be responsible for:
- Greet all visitors and directs them to the appropriate person.
- Answer all incoming calls in a pleasant and proper manner and directs them to the appropriate person or department.
- Keeps reception and conference area appearance neat and tidy at all times.
- Takes messages as requested and delivers to the proper person in a timely manner.
- Assists in evaluating agency operations and systems and identifies ways to enhance workflow and productivity.
- Notifies supervisor of any problems requiring administrative attention and intervention.
- Assist with a variety of duties including daily clean-up, equipment cleaning and tracking.
- Mail information to clients, referral sources, and community organizations.
- Maintain conference room meeting calendars on a daily basis.
- Sets and maintains Outlook calendars.
- Prepares multiple copy packs for meetings or as requested by staff.
- Maintains and regulates mandatory medical refrigeration.
Required Qualifications
- High school diploma or GED
- Knowledge of medical terminology required
- Must have strong verbal and written communication skills
- Ability to operate computer equipment, Excel, Outlook, Word, multiple phone lines, fax, and photocopy machines necessary.
Desired Qualifications
- Associate degree
- 1 year experience working in a health care setting
- Medicare and Medicaid guideline knowledge preferred
Location
- Home Office: 770 Kenmoor Ave, Suite 100, Grand Rapids, MI 49546
Hours
- Office hours: 9:00 AM – 6:00 PM, Monday through Friday
Background Screening
Optimal Care conducts a background screening on you upon acceptance of a contingent job offer. Background screens are completed by a third-party administrator, the Michigan Long-Term Care Partnership, and are performed in compliance with the Fair Credit Report Act.
Reasonable Accommodations
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Equal Opportunity Employer
Optimal Care is an equal opportunity employer.
