Job Details

Docent Position Description
Job Summary:
Responsible for conducting guests on prescribed and scripted vessel tour(s).
Perform interpretation of the culture, history, and “facts” relating to the Icebreaker Mackinaw WAGB 83 and to
the Great Lakes Maritime environment for guests. Answers guest’s inquiries regarding ship history, facts, etc.
Guest safety is a primary responsibility of this position.
Responsible for minor clean-up / pick-up of the tour route during the course of the tours.
This is an “at will” seasonal position. A short probationary period will be required. The probationary time is
determined by the job offer and varies between two and four (2 and 4) weeks.
Essential Duties:
The successful applicant must possess the ability to communicate scripted information, before a group, clearly
and effectively and without deviation from the approved script and information that is provided by IMMM.
Receives guests at the appropriate station and initiates the internal prescribed tour
Gives scripted explanations and descriptions to the guests
Keeps the tour on schedule and handles guests who may have a special question or need within existing tour
procedures
Adjusts to evolving tour/route conditions and new interpretation elements during the season
Provides all tour “cautions” as indicated in safety guidelines to the guests; provides reminders and cautions as
the tour proceeds
Watches for “incident” items that are of a safety or security nature; keeps tour moving and all guests together as
a group until the tour returns to the Quarter Deck or Ship’s Store
Willingly changes off roles of tour leader and tour follower during any given shift; works cooperatively with all
Docents and Management