Job Details

Lead Office Professional/Test Proctor
Location: On Site - University Center, MI
Division/Department: Academic Testing
Employee Group: Support
Status: Part-time
Starting Salary: $17.53 – $19.45 per hour; Commensurate with Qualifications and Experience

Position Summary:

The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity, and inclusion in students, faculty, and staff.

This position provides direct support for the Testing Center Coordinator, performing complex, responsible, and confidential duties. The role serves as the lead contact and resource for Testing Center staff under the Coordinator’s direction. A broad-based knowledge of college and departmental policies, procedures, and operations is essential to critically assess situations and act within established guidelines.

Essential Duties and Responsibilities Include but Are Not Limited To:

Support Testing Center Manager and Coordinator:

• Provide administrative support for Testing Center operations.

• Schedule, set up, administer, and support testing on main campus, at Learning Centers, and off-campus sites (valid driver’s license required).

Coordinate Academic, Business/Industry, and Certification Testing:

• Manage Testing Center calendars and maintain departmental forms, contact lists, filing systems, and statistical data logs.

• Handle billing for specialized exams, process fee transactions and faculty payments.

• Post scores/grades to student records and manage daily paperwork for Testing Center operations.

Mentor and Support Test Proctor Staff (In Coordinator’s Absence):

• Serve as a mentor and resource to Testing Center staff, providing problem-solving, technology assistance, and guidance.

• Monitor equipment and conduct routine system checks on testing software.

Assist Testing Center Stakeholders:

• Maintain current test proctor certifications.

• Provide resources and support to Testing Center staff for proctor certification and re-certification.

Note: Testing Center staff may NOT be currently enrolled in undergraduate classes or pursuing an undergraduate degree at any post-secondary institution.

Required Qualifications:

• Minimum Technology Skills.

• Associate degree or equivalent knowledge and skills (Office Professions/Office Assistant, Office Specialist, Administrative Assistant).

• 1 to 3 years of position-related experience.

Additional Experiences Considered:

• One or more years of experience in education or test administration.

Application Deadline:

Position will remain open until filled. First consideration will be given to applications received by June 18th. The College reserves the right to close the recruitment process once a sufficient applicant pool has been identified.

Special Instructions to Applicants:

Complete an online application and attach a cover letter with position title addressing the required skills of the position, resume, and copies of transcripts (official transcripts required upon hire) and/or certifications and licenses.

Posting Specific Questions:

1. In order to track our recruitment sources, please indicate how you became aware of the position vacancy:
   (Delta.edu / Indeed.com / MI Works / HigherEdJobs.com / Michigan HERC Website / Career Arc / MLive / Other)
   If Other: (Open Ended)

2. Describe your understanding and experience in creating a sense of belonging for all students, faculty, staff, and community members.
   (Open Ended)

Applicant Documents Required:

• Resume

• Cover Letter

• Transcript 1

Optional Documents:

• Letter of Recommendation 1

• Letter of Recommendation 2

• Professional Certifications or Licensures

• Transcript 2

• Transcript 3

• Letter of Recommendation 3