Position Title: Student Billing Specialist – Sponsor Billing (On Site – University Center, MI)
Division/Department: Finance
Employee Group: Support
Status: Full time
Starting Salary: $20.54 – $22.79 per hour (commensurate with qualifications and experience)
Position Summary Information
Position Accountabilities and Essential Functions
The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity, and inclusion in students, faculty, and staff.
Position Summary:
The Student Billing Specialist – Sponsor Billing is responsible for student billing functions related to sponsor accounts and general receivables, including reconciliation, collections coordination, and student account analysis. This position serves as the primary contact for sponsor billing and ensures timely and accurate third-party invoicing. Additional responsibilities include financial aid account support, refund processing, student inquiries, and assisting with general accounting and finance functions. This role requires strong attention to detail, technical proficiency, and customer service skills.
Essential Duties and Responsibilities
Student Support
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Provide top-tier customer service to students, employees, and external agencies in person, by phone, and via email.
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Assist students with financial aid and third-party billing concerns.
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Process student-aid authorizations for financial aid and sponsored students each semester.
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Support students with add/drop procedures and collaborate with Registration and Financial Aid offices on enrollment/eligibility issues.
Student Billing and Collection of Accounts Receivable
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Analyze student accounts and issue appropriate billing for tuition adjustments, bookstore charges, and financial aid revocations.
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Place restrictions on student accounts for unpaid balances and communicate notifications.
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Coordinate student sponsor billing invoicing and collection of outstanding balances.
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Collaborate with Financial Aid and Registration offices to ensure accurate refund and billing records.
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Participate in internal collections and assist students in setting up repayment plans.
Veterans Support
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Reconcile veteran education benefit payments (e.g., VA33, GoArmy, WAWF).
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Collaborate with the Veteran Office to verify eligibility and issue appropriate refunds when necessary.
Sponsor Billing
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Serve as the main contact for sponsored students and agencies.
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Analyze and process billing authorizations and invoice sponsors.
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Monitor receivables and follow up on unpaid sponsor invoices.
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Refer delinquent accounts to the Collection Coordinator for formal collection.
Miscellaneous Accounting Duties
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Maintain organized student billing records and scan/organize finance documentation.
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Reconcile the Payroll bank account.
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Provide backup for Accounts Payable check processing, including refunds and student loan checks.
Required Qualifications
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Associate degree or equivalent knowledge and skills in accounting, business, finance, or a related field.
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1–3 years of related experience.
Additional Experiences Considered
Application Deadline
Position will remain open until filled. First consideration will be given to applications received by July 18th. The College reserves the right to close the recruitment process once a sufficient applicant pool has been identified.
Special Instructions to Applicants
Complete an online application and attach:
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Cover letter (with position title)
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Resume
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Transcript(s) (official required upon hire)
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Certifications and licenses (if applicable)
Posting-Specific Questions
(*Required fields)
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In order to track our recruitment sources, please indicate how you became aware of the position vacancy:
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If you selected "Other" above, please tell us where you heard about this posting:
(Open Ended)
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What experiences have you had working with others who have a different background than yours?
(Open Ended)
Applicant Documents
Required:
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Resume
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Cover Letter
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Transcript 1
Optional:
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Letter of Recommendation 1
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Letter of Recommendation 2
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Letter of Recommendation 3
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Professional Certifications or Licensures
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Transcript 2
