Positions Location: Lansing, MI
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General Purpose of Job:
As a member of the Support Operations Service team, the SOS Tech – Floor Care is responsible for supporting the hospital’s goals of safety, patient throughput, patient satisfaction, and financial accountability.
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Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Team members may be asked to perform additional duties. Leadership has the right to alter or modify the duties of the position.
All Task Categories must adhere to the following:
- Maintains hospital standards of participating in mandatory in-services and other mandatory hospital/departmental requirements.
- Follows established departmental policies and procedures, objectives, quality assurance, and safety.
- Attend and participate in departmental meetings and complete all educational programs and in-services as required.
- Follow all infection prevention practices (i.e., proper cleaning process, hand hygiene, standard & isolation precautions where and if required and proper use of Personal Protective Equipment (PPE).
- Recognizes and adheres to patient privacy requirements (HIPAA).
Task Category: Floor Care
- Performs all types of floor care and maintenance throughout the facility, include hard surfaces and carpeting. Refinishing, top-scrubbing, carpet extraction, carpet spotting, wall cleaning, vacuuming.
- Adhere to all organizational safety, risk management and infection control standards and promotes a culture of safety.
- Cleans and performs routine maintenance on floor equipment.
- Maintains accurate floor care logs and checklists.
- Operates all equipment with care and according to facility and manufacturers safety standards and procedures.
- Performs project work and specialty tasks according to facility needs.
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Required Responsibilities of the Associate:
- Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures.
- Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence).
- Role model behaviors that value the diversity of our Caregivers, patients and customers and supports creating an environment that is inclusive, welcoming and respectful.
- Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank).
- Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities.
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| General Requirements |
• None |
| Work Experience |
• One year of floor care maintenance experience. • Must be able to display departmental floor care training within 30 days of hire or transfer. • At least one year in healthcare operations, preferred. • Previous healthcare experience in environmental services, preferred. |
| Education |
• High school diploma, GED or successful completion of 12 grades. |
| Specialized Knowledge and Skills |
• Can demonstrate effective use of computers and/or mobile devices for daily job performance activities. • Respectfully listens to viewpoints and ideas of others. • Demonstrated excellent interpersonal skills. • Ability to communicate orally or in writing openly and candidly, creates an environment where co-workers and team members reciprocate in kind. • Knowledge of proper body mechanics. • Practices critical thinking skills to include prioritization of duties and immediate needs/requests (Stat cleans) • Demonstrates personal accountability • Identify and utilize appropriate resources to ensure identified problems or concerns are followed through and resolved • Demonstrate knowledge of facility safety requirements. • Demonstrates the ability to operate and properly maintain all EVS tools and equipment needed to clean and disinfect the environment. • Ability to work with new caregivers in the buddy system, which includes assisting new caregivers in acclimating to the healthcare team environment |
University of Michigan Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
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